Guide to Key Import and Export Documents

The key export and import documentation for international shipping

When shipping internationally, two of the most important documents you’ll encounter are the air waybill and the commercial invoice. Providing complete and accurate information on these forms is essential, as it allows customs authorities to efficiently verify your shipment and helps minimize the risk of delays at the border.

Let’s take a closer look at each document.

Air Waybill

An air waybill includes important details, such as:

• Names and addresses of the shipper and recipient
• Description and value of the goods
• Terms and conditions of the transportation 

The air waybill serves several important functions in the shipping process. First, it acts as a contract between the shipper and the carrier, outlining the agreement to transport goods from the point of origin to the final destination.

The waybill is attached to the exterior of the shipment, so that anyone handling it has easy access to the information. Waybills contain tracking ID, meaning the shipment can be monitored in real time.

Commercial Invoice

A commercial invoice is one of the most important documents used in international shipping. It’s created by the seller and includes key information such as:

• Seller and buyer details
• A description of the goods
• The goods' Tariff Classification Code(s)
• Values and currency
• Weight 
• Terms of sale (incoterms)
• The goods’ Harmonized System (HS) Code(s)
• A series of additional information 

Customs brokers use the Commercial Invoice information to prepare the customs declaration to authorities. It’s essential to provide complete and accurate Commercial Invoice information, to avoid potential customs delays, fines or penalties.
 

Additional documents for export and import

Now that you’re familiar with the most common export and import documents, let’s explore some additional paperwork you may need when shipping internationally.

These additional documents go beyond the standard commercial invoice and air waybill required for international transportation. The specific requirements vary depending on the export and import country regulations, as well as factors such as the type of goods being shipped, the destination, the parties involved in the shipment, and the selected shipping services.

Some examples are shown below.

• Certificate of Origin: This document indicates the country where the goods were manufactured or produced. It is often required for preferential tariff treatment under free trade agreements.
• ATA Carnets: These typically enable temporary duty-free and tax-free import of samples, professional equipment, or goods for exhibitions, usually valid for up to one year, as per the country’s regulatory requirements.
• Certificates (e.g., Sanitary/Phytosanitary): These certificates confirm that the goods meet specific health and safety standards, particularly for food products, animals, and plants, to prevent the spread of pests or diseases.
• Export and/or Import Permits and Licenses: Certain goods require official permission from government agencies before they can be exported and/or imported. They may include medicines or hazardous materials. Specific permits or licenses may vary by country, as well as the potential for additional documentation depending on the nature of the goods.

Paperless shipment with DHL

As we have touched upon, it is essential that you always submit full and accurate data when completing international shipping documentation.

To help the process, DHL's Paperless Trade service lets you prepare, generate, and electronically transmit your customs documents – without the need to print and physically attach paperwork to your shipments. This fully online system streamlines the export process by sending documents directly to customs authorities, speeding up clearance and reducing errors caused by handwritten or misplaced forms.

• Commercial Invoices: Create accurate, customs-compliant invoices directly within the system.
• Proforma Invoices: Prepare preliminary invoices for goods not sold commercially or for samples.
• Certificates of Origin: Easily generate official documents verifying the origin of your goods.

A faster and more sustainable option for your business!

Paperless Trade is integrated into DHL’s online shipping applications: MyDHL+ and MyDHL API. You only need to activate Paperless Trade once; thereafter the option of Paperless Trade will be shown automatically as you prepare your shipments. 
 

MYGTS: Your gateway to easy international shipping

If the information in this article seems overwhelming, don’t fret! We know that navigating the maze of required customs documents can be one of the biggest challenges in international shipping – especially for SMEs.

That’s where DHL Express’ MyGTS (My Global Trade Services) steps in to simplify the process. This free, easy-to-use platform will guide you through some of the critical documentation you’ll need for cross-border shipping, helping you get your shipments cleared smoothly.

Benefits of MyGTS include:

• Examples of documents you may need for customs clearance.
• Support with Tariff Classification Codes: MyGTS leverages AI to assist you with potential classification options for your goods.
• Guidance on a country’s export and import requirements before you ship – to avoid goods potentially being held up at borders. 
• A pre-shipment planner to help you plan your international shipments.

Start your partnership with a global leader in international shipping and reach new cross-border markets, seamlessly.

You can log in to MyGTS with your existing DHL Express account, or register for a new MyGTS account. Click below for your options.
 

International shipping can be complex, but with the right documentation and digital tools, you can streamline customs clearance and speed up delivery times. By understanding essential documents like the air waybill and commercial invoice, preparing for special requirements, and using digital solutions such as Paperless Trade and MyGTS, your business can scale confidently across international markets.

It’s also important to stay up to date with the import and export regulations in both origin and destination countries, and to consult customs experts or legal advisors when needed to ensure full compliance.

Whether you’re new to global trade or looking to optimize your shipping operations, DHL is here to support you at every stage of your international logistics journey.

For fast international shipping, open a DHL Express Business Account