If you’re a U.S. small business owner looking to expand internationally, Canada is the easiest first step. The market is nearby, Canadian consumers are familiar with U.S. brands, and purchasing power is strong. But to succeed, you’ll need to understand how cross-border shipping works. This guide will walk you through the best practices for shipping to Canada.
Why Ship to Canada From the US
Canada is an appealing first export market for US sellers. Here’s what makes it attractive:
- Geographic proximity: Easier logistics, time zone alignment, faster shipping.
- Cultural and business similarities: Shared language, similar consumer preferences, aligned business practices
- Affluent market: One of the highest per-capita incomes globally.
- Brand familiarity: Strong recognition and positive perception of US brands.
- Stable economy: Well-developed economy, strong banking system.
- Global trade gateway: Easy access to Europe and Asia from Canadian ports (e.g., Vancouver, Montreal), increased growth opportunities.
- Multicultural society: Diverse population, potential to develop/adapt products for other global markets.
- Population centers: demand clusters in Ontario, Quebec, and British Columbia.
Getting Started
Ready to turn our northern neighbors into your next loyal customer base? Let’s cover a few things to consider before you start sending mail to Canada.
Costs & Quotes
Cost drives many business decisions. With DHL, you can save up to 85% on a DHL Business account or create a shipment online. Then calculate taxes, duties, and other expenses through our Global Trade Services Toolkit so there are no surprises when it’s time to ship. Our experts review your needs and budget and help you find the cheapest shipping to Canada possible without sacrificing speed and reliability.
Preparing Your Shipment
Canada’s address format differs from the US. Make sure you follow this format when shipping to Canada:
Name/Company Name (if applicable)
Country
Street address with additional information (e.g. floor)
City
Province/territory
Postal code
Here's an example:
Ken Baer
Red & Yellow Industries
Canada
101 MAIN AVE SW 5th Floor
VANCOUVER
BRITISH COLUMBIA/ BC
V5K 0A7
Good information to have when mailing to Canada from US addresses:
Note that Canadian postal codes are a combination of six letters and numbers with a space in the middle.
Proper Documentation
To ship internationally, you will need:
- A commercial invoice
- A bill of lading
- An air waybill
- A Certificate of Origin
- Any necessary export and import licenses
Register For a Business Number
To import commercial goods into Canada, you’ll also need to obtain a Business Number (BN9) from the Canada Revenue Agency. Learn how to register for this number here.
Practical Tips for Shipping to Canada
As you familiarize yourself with the ins and outs of shipping from the US to Canada, here are a few helpful insights and suggestions.
- Know your provinces’ attributes and expectations
A shipment to Toronto, Ontario might move faster than one to remote parts of Manitoba or Saskatchewan. Quebec recipients may expect bilingual labels (French/English) depending on region. British Columbia shipments may pass through mountain routes that can be impacted by weather. - Offer DDP (Delivered Duty Paid)
Let your customers know exactly what they’ll pay up front so they won’t get a surprise customs bill. If you ship Delivered Duty Unpaid (DDU), the customer is responsible for paying duties and taxes to receive the delivery. - Consolidate shipments using DHL Bulkbreak Express when possible
Bulkbreak shipping allows you to ship multiple products as a singular entity and under one air waybill and invoice, saving time and costs for the shipper. - Manage your shipments all in one place
With your DHL Express Account, streamline the fulfillment and management of your online orders, integrations with ecommerce platforms and speed up every step of your fulfilment process. Learn more about DHL Express Commerce. - Stay updated on regulation changes
Access CARM (Canada Border Services Agency Assessment and Revenue Management) to ensure compliance and readiness to import.
Common Pitfalls
Small businesses often make the same mistakes when they begin shipping to Canada. Here are some common pitfalls and how you can avoid them!
DHL DELIVERS
Whether you’re struggling to navigate customs regulations, looking for fast, cheap shipping to Canada, or trying to get an accurate picture of what your expenses will look like, DHL is here to help. See how we can help your small business succeed when you partner with us today!
Frequently asked questions about shipping to Canada
What is the cheapest way to ship to Canada from the US?
Rates depend on package size and delivery speed. DHL Express offers options that balance cost and speed, with transparent duty and tax calculations. Standard shipping options are more affordable, but they might take longer to arrive than DHL Express services.
How long does shipping from the US to Canada take?
Most express deliveries arrive within 1 to 2 business days in major cities like Toronto, Montreal, and Vancouver. Remote provinces may take longer.
What paperwork do I need to ship to Canada?
To ship internationally, you will need a commercial invoice, a bill of lading, an air waybill, a Certificate of Origin and any necessary export and import licenses. To export commercial goods to Canada, you also need a Business Number (BN) from the Canada Revenue Agency (CRA). You can find out more about what shipping forms/paperwork you need here.
Does my business need a Canada Revenue Agency Business Number?
Yes. Any business importing into Canada must register for a BN with the CRA before shipping. Learn more about CARM.
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