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  • Check inside the original shipment box, find a return label and instructions for returning.  If the label is not in the box, contact the sender to get it. To return, remove the old label from the box, put the new one and deliver your shipment a ServicePoint, we have more than 3,500 ServicePoints across the Iberia Peninsula, you can find the nearest here. ServicePoint where to deliver the product will give you proof of shipment.

  • Yes, you can deliver your shipment to any of the network ServicePoints DHL Parcel. Remember, it is essential that the return label is attached to the box. If you are unable to find the return label in the original box, contact the sender to get it. See your nearest ServicePoint here.