DHL eSecure: Enhancing safety in online business operations

Indonesia continues to dominate as the largest e-commerce market in South-East Asia, which is projected to grow by 10.65% annually to reach a market size of US$44.7 billion by 2024. This rapid expansion has not only increased reliance on digital transactions but has also heightened the risks associated with them. In fact, Indonesia has reported the highest number of account breaches in South-East Asia, with an alarming total of 144 million compromised accounts, according to Global Data Breach statistics.

This issue impacts not only e-commerce but all businesses operating online, facing challenges such as online security breaches and fraudulent online transactions. These risks highlight the urgent need for strong cybersecurity measures in logistics to secure sensitive information and ensure the safe delivery of goods, making solutions like DHL eSecure more essential than ever.

What is DHL eSecure?

DHL eSecure is an advanced security feature for DHL Express's shipping application software users, ensuring only authorized personnel can access DHL Express accounts. This tool is beneficial for companies engaged in e-commerce, where securing delivery platforms and customer data is critical. 

By controlling who can use MyDHL+ and eMailship, DHL eSecure acts as a gatekeeper, preventing unauthorized access and enhancing the overall security of online business operations. It’s a proactive step towards securing sensitive information and maintaining trust in an increasingly digital marketplace.

Risks of inadequate online business security in logistics

Inadequate cybersecurity in logistics can expose businesses to significant risks that jeopardize their operations and credibility.

• Financial loss from fraud: Cybercriminals can engineer complex schemes such as intercepting shipments or fraudulent financial transactions, leading not only to direct financial losses but also to increased insurance premiums and investment in online business security upgrades to mitigate future risks.
• Reputational damage from data breaches: When customer or partner data is compromised, the online security breach can trigger a chain reaction of distrust and dissatisfaction, leading to a decline in business and possibly permanent damage to the company's brand image.
• Operational disruptions: Cyberattacks like ransomware can paralyze logistics systems, resulting in delivery delays and operational shutdowns. These disruptions not only affect service delivery but also lead to increased costs and customer dissatisfaction.
• Loss of competitive edge: If proprietary business information such as supply chain strategies or customer databases is stolen, competitors may gain an unfair advantage, undermining a company's position in the market.
• Legal consequences: Companies are often bound by regulations to protect customer data. Inadequate security measures can lead to non-compliance with these regulations, resulting in legal penalties, fines, and, in severe cases, criminal charges.

What are the benefits of data protection?

When you protect sensitive data, you prevent unauthorized access, reducing the risk of fraudulent online transactions, identity theft, and data breaches. By securing this data, companies maintain their reputation, comply with legal regulations, and build customer trust, knowing their information is safe. It also minimizes disruptions caused by potential security incidents, ensuring smoother online business operations.

What are the benefits of data loss prevention?

Data loss prevention (DLP) helps businesses by providing better control over sensitive data, ensuring it doesn’t accidentally get exposed. It improves visibility, making it easier to track how data is used and shared, while also helping with regulatory compliance. By automating these processes, DLP reduces the risk of data leaks and enhances overall operational efficiency.

Advantages of using DHL eSecure for your business

Let's dive into how DHL eSecure can boost the safety and efficiency of your business logistics.

• Visibility and oversight of account usage: The system allows for detailed visibility into how and by whom the account is used. Administrators can review and approve or reject requests based on past usage, which helps detect and prevent anomalous activities early.
• Secure shipping operations: With robust online transaction security and verification measures, DHL eSecure ensures that all business and shipping operations are safeguarded against unauthorized interventions or alterations.
• Improving operational efficiency: DHL eSecure streamlines processes by automating access control and monitoring, which reduces manual oversight and speeds up workflow, enhancing overall operational productivity.
• Boosting customer confidence: By ensuring data protection and secure shipping practices, DHL eSecure builds trust with your customers, demonstrating your commitment to safeguarding their sensitive information and goods.
• Streamlined compliance and enhanced security posture: DHL eSecure helps businesses meet regulatory compliance requirements to protect sensitive data and fortify their cybersecurity defenses in logistics.

Secure your online business with DHL eSecure

DHL eSecure has proven to be a critical tool in addressing the challenges of online business security by offering visibility, control, and protection. By adopting DHL eSecure, businesses can safeguard their logistics systems, reduce the risk of unauthorized access, and ensure compliance with data protection regulations.

Start shipping with DHL Express and leverage DHL eSecure to maintain the security and integrity of your business. Combined with our secure parcel delivery services, we ensure your packages are delivered safely and efficiently.

Open a business account with DHL Express Indonesia and benefit from secure shipping services and online business solutions today.