Why your business needs Shipment Value Protection with DHL Express

International logistics inherently come with risks, from unforeseen damages and delays to potential loss or theft of cargo during transit. As such, Indonesian businesses engaged in global trade must put the right systems in place to protect their valuable shipment assets. 

Unfortunately, with standard carrier liability, you can’t ensure full coverage for the actual value of your goods. This coverage gap leaves your business financially vulnerable. 

On the other hand, with DHL Shipment Value Protection, you can have a smarter, comprehensive way to secure your financial interests and fully safeguard your cargo throughout its entire journey.

The risk of relying on standard liability

Relying solely on standard carrier liability exposes your business to significant risks. This basic protection, governed by international conventions, offers only limited coverage and is often paid out only if the carrier's fault is proven. Crucially, compensation is typically based on the weight or package count of your goods, not the actual market value. 

Let’s say you’re shipping valuable products like high-grade Indonesian batik tulis, where a 1 kg package might be worth over Rp2 million. If this package were lost, standard liability might only cover a fraction of that amount, leaving you severely under-compensated. 

Similarly, high-value but lightweight items like electronic components or medical devices shipped from Indonesia often face massive under-compensation in the event of damage. These are some of the common scenarios where standard liability can be insufficient and where a more reliable coverage, such as DHL’s Shipment Value Protection, is necessary.

How DHL Shipment Value Protection works

DHL Shipment Value Protection is designed to eliminate the uncertainty and financial risk associated with international logistics. Unlike standard carrier liability, this solution is structured to cover the full, actual value of your goods against loss or damage resulting from virtually any external cause. 

For Indonesian businesses engaged in frequent global trade, this means your valuable cargo is fully protected, ensuring operational continuity even in the face of unforeseen circumstances. Besides, this comprehensive shipment protection is available worldwide, providing you with the peace of mind you need when preparing your goods. 

Furthermore, DHL Express recognizes that each business has distinct shipping requirements, which is why our program provides flexible options tailored to your specific shipment frequency. So, whether you ship occasionally or manage high-volume daily exports, you can access the ideal coverage for your shipment.

Difference between Shipment Value Protection and Extended Liability

While both services offer enhanced security, there’s a difference between DHL Shipment Value Protection and Extended Liability. The distinction lies primarily in what is being protected and the basis of the compensation.

Benefits of choosing Shipment Value Protection with DHL

By investing in DHL Shipment Value Protection, you gain several benefits that streamline your business operations and safeguard your profitability.

Global coverage and high-risk cargo

Choosing DHL Shipment Value Protection provides truly worldwide protection for your valuable goods. This includes coverage for destinations and specific cargo types that many conventional insurers often exclude, such as those deemed high-risk. 

Whether you are preparing a one-off shipment or managing multiple parallel international deliveries, you can enjoy comprehensive coverage. Knowing that your cargo is fully secured, you can have the confidence to expand your business into any market.

No deductibles or hidden hassles

One of the most appealing features of this specialized service is its transparent financial structure. DHL offers competitive rates for Shipment Value Protection with the assurance that there are no deductibles or excess fees subtracted from your compensation. 

For simplified administration, the cost of the insurance is included directly on a single invoice alongside your shipping charges. This consolidation makes tracking expenses and managing your overall shipment documentation effortless, freeing up time for your core business operations.

Fast claims resolution

In the unfortunate event of loss or damage, it’s critical to access prompt resolution. DHL targets claims resolution within just 30 days, which is generally faster than the industry average. 

To ensure a smooth process for Indonesian customers, local representatives also handle all aspects of the claim in the local language and currency. This commitment to efficiency ensures you receive compensation conveniently, minimizing disruption and enabling you to focus on preparing replacement goods for shipment.

Shipment Value Protection options

Choosing the right level of coverage depends entirely on your business volume and frequency. To accommodate diverse international logistics needs, DHL Shipment Value Protection offers flexible ad-hoc and annual options.

Ad-hoc Shipment Value Protection

Ad-hoc Shipment Value Protection offers a tailored, one-off cover for specific shipments, making it ideal for occasional or exceptionally high-value exports from Indonesia. Key features of this flexible protection include worldwide coverage and the advantage of no deductible fees taken from your claim. Aside from targeting fast claims resolution, DHL also consolidates all the shipping costs into a single invoice, simplifying your shipment documentation for a straightforward, secure experience.

Annual Shipment Value Protection

For frequent shippers or larger B2B enterprises, the annual Shipment Value Protection option provides maximum peace of mind with minimal administrative hassle. It’s worth investing in this protection, especially since it comes with competitive rates based on your overall shipping profile. What’s more, your freight is protected worldwide, with guaranteed 30-day claims resolution. 

Why partner with DHL Express for shipping

Choosing a shipment protection program that is fit for your business requires confidence in your logistics provider. The DHL Shipment Value Protection program was designed by risk management specialists, ensuring that the coverage is comprehensive and addresses the real-world risks associated with international logistics. 

We provide tailored solutions that are just as effective for Indonesian SMEs sending occasional high-value goods as they are for large enterprises with frequent international express shipments. Ultimately, partnering with DHL Express grants you complete peace of mind, knowing that your valuable goods are fully protected throughout their entire transit journey. 

Protect your cargo, protect your business with DHL Express

Relying on limited carrier liability leaves your Indonesian business vulnerable to significant financial risk from loss or damage. DHL Shipment Value Protection closes this gap, offering full-value coverage that directly protects your bottom line. With global support and a target resolution of 30 days for claims, it provides true security for your valuable cargo. 

Open a DHL Express business account today and make the strategic choice to safeguard your business's financial health with Shipment Value Protection.