Leading excellence. Building a career. Your new home on DHL Express

Job Description:

Provide customer support via live chat, inbound phone calls, and face-to-face interactions, assisting customers with all aspects of international shipping services.

Position Details:

Full-time position

Sunday-Thursday, 8:00 AM-5:00 PM

📍 Location: Airport City, Israel

Requirements:

Excellent customer service orientation

Strong multitasking skills

Ability to work well in a team

High level of empathy and patience

Good command of English

How to Apply:

Please send your CV to jobs4friends@dhl.com and include the job title in the email subject line.

Job Description:

- Provide support and handle customer inquiries regarding all service-related matters.

- Proactively monitor all customer shipments and take actions to help reduce delivery times.

- Maintain communication with DHL teams at various branches in Israel and worldwide.

- Maintain communication with customer stakeholders in Israel and worldwide.

- Identify solutions for customers and resolve service-related issues.

- Develop and optimize customer operations in order to ensure long-term customer retention.

Position Details:

Full-time position

Sunday-Thursday, 8:00 AM-5:00 PM

Hybrid work model - one day per week

📍 Location: Yad Binyamin, Israel

Requirements:

Previous customer service experience and excellent service orientation

Good command of English - written and spoken

Knowledge and experience working in a computerized environment

Assertiveness and ability to work independently

How to Apply:

Please send your CV to jobs4friends@dhl.com and include the job title in the email subject line.

Job Description:

- Identify opportunities to improve the customer service experience and customer interactions.

- Handle customer inquiries via phone and email regarding all service-related matters.

- Develop a strong understanding of customers’ needs, provide phone support, and deliver high-quality service.

- Monitor and expedite shipments according to customer requests and shipment activity requirements.

- Maintain communication with DHL teams through company systems and internal interfaces, including ongoing collaboration with DHL stations and teams worldwide.

- Handle and follow up on customer complaints.

- Provide tailored solutions based on each customer’s specific needs.

- Serve as the customer’s main point of contact within the organization for all service-related matters requiring immediate attention, ensuring the highest level of customer satisfaction.

Position Details:

Full-time position

Sunday-Thursday, 8:00 AM-5:00 PM

📍 Location: Airport City, Israel

Requirements:

High level of English - written and spoken

Ability to work effectively under pressure and independently

Fast learning ability and strong understanding of information systems

Excellent customer service skills - working with both internal and external stakeholders

How to Apply:

Please send your CV to jobs4friends@dhl.com and include the job title in the email subject line.

Job Description:

Responsible for the operation and monitoring of export shipments and the automated sorting system, including performing scans and updating shipment statuses in company systems.
Work closely with the Control Center to handle operational issues, provide initial support for system and process-related incidents, and escalate complex issues to maintenance teams.
Additional responsibilities include reviewing shipment documentation, identifying exceptions, supporting shipment clearance processes, and ensuring operational continuity in accordance with company procedures.

Position Details:

Full-time position

Export shift schedule:

Sunday: 1:00 PM-10:00 PM

Monday: 10:00 AM-7:00 PM

Tuesday-Thursday: 9:00 AM-6:00 PM

Fridays (alternating): 9:00 AM-3:00 PM

📍 Location: Airport City, Israel

Requirements:

Previous experience in logistics or operations - an advantage

Very good command of Hebrew (spoken, written, and reading)

Technical orientation and ability to learn systems and operational processes

Ability to make real-time decisions and work under pressure

Responsibility, accuracy, organization, and ability to work as part of a team

How to Apply:

Please send your CV to jobs4friends@dhl.com and include the job title in the email subject line.

Job Description:

- Manage and monitor warehouse inventory.

- Pick and prepare shipments.

- Prepare waybills and shipment documentation.

- Pack shipments and attach relevant labels.

- Perform inventory receiving and issuing processes.

- Maintain responsibility for warehouse stock accuracy.

- Provide customer service and support to customers.

- Receive equipment and supplies from vendors.

- Perform additional warehouse-related tasks as required.

Position Details:

Full-time position

Sunday-Thursday, 8:00 AM-5:00 PM

Once every two weeks: 10:00 AM-7:00 PM shift

Availability for overtime and on-call shifts on Fridays/Saturdays/holidays when required

📍 Location: Airport City, Israel

Requirements:

Computer literacy and technical orientation

Previous warehouse experience – an advantage

Availability for on-call duty from home

Good command of English

Strong organizational skills and attention to detail

How to Apply:

Please send your CV to jobs4friends@dhl.com and include the job title in the email subject line.

Job Description:

- Sort and organize shipments according to their status.

- Promote shipment clearance processes within the warehouse.

- Generate inventory reports.

- Perform daily shipment scans in the warehouse.

- Work according to company procedures and guidelines.

- Maintain warehouse inventory control, including monitoring quantities and understanding the reasons for shipment delays.

- Provide service to internal and external customers by ensuring proper inventory handling and supporting shipment-related processes.

Position Details:

Full-time position

Shift work:

Availability for overtime required

Sunday: 4:00 AM-1:00 PM

Monday: 12:00 PM-9:00 PM

Tuesday-Thursday: 9:30 AM-6:30 PM

📍 Location: Airport City, Israel

Requirements:

Willingness to work in shifts

Basic English - required

Willingness to perform physical work - required

Ability to work under pressure

Good learning skills

Experience working in a computerized environment

Benefits: Suitable candidates will enjoy a fun work environment, bonuses, a dining room, a generous benefits package, and more!

How to Apply:

Please send your CV to jobs4friends@dhl.com and include the job title in the email subject line.

Job Description:

- Pick up and deliver shipments from company customers across a wide geographical area.

- Provide customer service and information to customers.

Position Details:

Full-time position

Working hours:

Sunday-Monday: 6:30 AM-6:00 PM

Tuesday-Thursday: 7:00 AM-6:00 PM

Alternating Fridays required

Availability for overtime required

📍 Location: Airport City / Yad Binyamin, Israel

Requirements:

Valid manual C/C1 driver’s license - required

Basic English - required

Excellent customer service orientation

Ability to work independently

Strong multitasking skills

Willingness to perform physical work

How to Apply:

Please send your CV to jobs4friends@dhl.com and include the job title in the email subject line.

Job Description:

- Work closely with company customers, couriers, and customer service teams.

- Provide administrative support for the courier operations team.

- Handle incorrect/misdirected shipments, including coordination with overseas teams through internal systems.

- Perform billing, tracking, and follow-up activities with both business and private customers.

- Process delivery instructions through company systems.

- Provide operational support to the handling team, including morning operational tasks.

- Handle Lost & Found shipments and coordinate all related activities with overseas teams.

- Provide administrative support to all service departments.

- Provide support in coordination with external service providers.

- Assist with operational activities in the sorting center when required.

Position Details:

Full-time position

Sunday-Thursday:

7:00 AM-4:00 PM / 8:00 AM-5:00 PM

Alternating Fridays required

📍 Location: Airport City, Israel

Requirements:

English proficiency - reading and writing

Previous customer service experience

Computer skills, including proficiency in Microsoft Office

Excellent customer service orientation

Experience working in a computerized environment

How to Apply:

Please send your CV to jobs4friends@dhl.com and include the job title in the email subject line.

Job Description:

- Deliver and unload pallets at company customers’ locations.

- Operate nationwide delivery routes.

Position Details:

Full-time position

Sunday-Thursday, 7:30 AM-4:30 PM

Availability for overtime required

📍 Location: Airport City, Israel

Requirements:

Willingness to perform physical work

Valid truck driver’s license up to 15 tons - previous experience preferred (military experience also accepted)

Basic English

Independent transportation to Airport City

Experience working in a computerized environment

How to Apply:

Please send your CV to jobs4friends@dhl.com and include the job title in the email subject line.