What are the specific infrastructure challenges in the domestic market?
Major international gateways such as Narita International Airport and Kansai International Airport are equipped with sophisticated logistics infrastructure. The challenge in Japan is often the "middle mile" between big airports and regional clinics, hospitals, or healthcare facilities.
Temperature-controlled ground transportation forms the backbone of Japan's inland cold chain network. To maintain product integrity until final delivery, organizations need logistics partners capable of managing the entire journey under a consistent temperature-controlled environment.
DHL Medical Express combines DHL's global air network with specialized domestic transportation capabilities to help ensure vaccines and other healthcare products can be delivered efficiently, even to remote clinics and regional healthcare facilities.
Leveraging DHL's extensive domestic service center network, we provide fast door-to-door GDP compliant healthcare transportation designed to support timely pharmaceutical delivery across Japan.
How should you respond to a temperature excursion alert?
A sensor alert lets you save the shipment before the product is damaged. Our Global Control Towers watch your shipments 24/7 to catch these drifts as they happen. If a sensor reports a temperature spike, our team starts an intervention protocol immediately.
Examples of corrective actions include:
- Moving an active container to a charging station
- Relocating passive packaging to a refrigerated storage area
- Implementing route-specific corrective measures established in advance
To ensure rapid and consistent responses, DHL develops Standard Operating Procedures (SOPs) tailored to each shipment and temperature-control requirement.
Quarantine
Potentially affected products are immediately transferred to a secure refrigerated environment upon arrival.
Documentation
Data logs are downloaded from SmartSensor devices to determine the duration and extent of any temperature excursion.
Quality Assurance Notification
Shipment data is provided to Quality Assurance (QA) teams for formal evaluation and product disposition decisions.
Root Cause Analysis
A comprehensive investigation is conducted to identify the underlying cause of the temperature excursion and prevent future occurrences.