DHL Express Service

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DHL Express offers you integrated door-to-door transportation service that handles the entire transportation process from pickup, export customs clearance, flight, import customs clearance to delivery.
When it comes to transporting your valuable cargo, DHL Express is the best choice.


Express Worldwide

Speedy delivery of documents and non-documents to over 220 countries and regions. We offer a wide range of services from business documents to cargo.
Shipments of up to 70kg per package and up to 1,000kg per waybill are eligible.


Express 9:00/10:30/12:00

We have a dedicated business system to ensure the delivery of documents and non-documents.
If the delivery is made after the guaranteed time, there is a refund system under certain conditions.

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Express Envelope

Express Envelope is a fast and economical way to ship business documents weighing up to 300g in a special envelope.
Express Envelope is a service that adds DHL GoGreen to offset the carbon footprint of shipping.


Express Easy

International shipping bringing in service to DHL Express service points.
You can use our international shipping service from approximately 170 service points nationwide.

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 Express WorldwideExpress
Express EnvelopeExpress Easy
Door to Door
Courier Delivered
Tracking Visibility
Max Shipment Weight3,000 kg300 kg0.3 kg25 kg/piece
Special packing

Download DHL Express Service and Rate Guide

Optional Services

DHL Express offers a wide range of Optional Services – from non-standard deliveries and billing options, to climate neutral shipping – giving you flexible service options to fit your shipping needs!
Some optional services may not be available depending on the contents of the shipment or the country, so please consult with DHL Customer Service in advance.


Shipment Protection

Shipment InsuranceWe recommend this comprehensive protection for your valuable or personal shipments, giving you peace of mind in the unlikely event of physical damage or loss. Terms and Conditions apply.By Shipment ValueJPY 2,500 or 1.20% of the insured value if higher
Extended LiabilityIf you are sending valuable documents such as passports, visa applications or regulatory certificates you can extend the DHL standard liability with this service. In the event of full or partial loss to a document shipment, a fixed compensation will be paid.Per Shipment
JPY 800

Delivery Options

Neutral DeliveryThis service allows for the delivery of any shipment, without its value being shared or exposed to the receiver. DHL will ensure any paperwork exposing the value of the goods is removed from the shipment prior to delivery.Per Shipment
JPY 2,200
Residential AddressCustomers shipping to a home or private residence can activate specific delivery options by designating the delivery address as residential. For such shipments, DHL Express will proactively notify the receiver via email or SMS about the shipment’s progress. Receivers can then select the most suitable delivery option on the On Demand Delivery website.Per Shipment
JPY 750
Direct SignatureIf you are sending sensitive documents or high value contents you can request DHL to obtain a direct signature from the consignee or a representative at the delivery address.
DHL will ensure your shipment is not re-directed, or delivered at an alternative address.
Per Shipment
JPY 600
Dedicated DeliveryAt customer’s request, an immediate or non-routine, once only delivery of a shipment within a normal working day or a holiday that involves a specific vehicle such as tail lift truck or more than one courier. For further assistance please contact your local Customer Service.Per ShipmentJPY 27,500 or JPY 550 per kg, if higher