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The advantages of insuring your shipment with DHL Express

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Shipment insurance is an optional, chargeable service that is available for all customers. It covers the full invoice value of your shipment in the unfortunate and rare event that a mishap might occur to your shipment while it is in the care of DHL Express.

With our insurance coverage, you can have peace of mind that your shipment will be fully covered until it reaches its intended recipient.

How does shipping insurance work?

All you have to do to insure your shipment is to opt for it in the ‘Protect Your Shipment’ box and indicate the value to be covered – this should be the same as the value of the shipment, which should be reflected on your invoice as well.

The price of insuring your shipment is JPY 2,500 or 1.20% of the insured value if higher. The insurance covers the actual value of your shipment in the unlikely event that it gets damaged or lost in our care.

Extended liability for documents

At DHL we take great care of all shipments, be it parcel or document. Unfortunately, accidents or unforeseen circumstances still occur. At a flat rate of JPY 500, you can insure your documents and ship them with certainty. For Extended Liability, no declared or insured value is necessary.

Limitations & Exclusions

  • Loss or damage or expense due to delay
  • Damage due to customs or political factors
  • Damage due to radiation, war, etc.
  • Damage caused by the inherent nature of the shipment
  • Damage caused by packing
  • Damage to packaging only
  • Damage not caused by accident
  • Indirect damage

With our comprehensive insurance coverage, you don’t need to worry about the risks of international shipping. In case of loss or damage, rest assured that your shipment is insured.

If you have any further questions about our shipment insurance, or if you need any assistance with insurance-related matters, please contact our international logistics specialists.

ペン先の卸売りを生業にした祖父から続く、文具商の三代目。筆記具にこだわる下町の店。そう聞けば、誰もが気難しい店主を想像するかもしれない。しかし、職人気質の頑固さや、デジタルの波に抗うような焦燥感は、広瀬氏からは一切感じられない。むしろ真逆の印象だ。柔和な表情と、穏やかな語り口は、「カキモリ」の世界観そのものだ。

「『カキモリ』の店名の由来は、たのしく書く人、「書き人」という意味から来ています。ですから筆記具でも、すごくラグジュアリーなものや、マニアックな品揃えではなく、興味のない人でも気軽に来店して、『久しぶりに、ちょっと書いてみたいな』という気持ちになってもらえるような品揃えを目指しています」。

まるでカフェかブティックを思わせる外観に、天井の高い開放的な店内。商品は、独特な丸みを帯びたインクボトルや、素材にこだわった紙やペン。それぞれが、思わず触れたくなる魅力を持っている。そして、不思議と何か書いてみたくなる衝動に利き手をくすぐられる。