Here are some essential tips:
1. DHL does not provide refrigerated transport.
2. Ensure products are free from insects and contamination.
3. Products must not contain meat.
4. The entry of canned food containing meat (whether dried, processed, or prepared) is strictly prohibited.
5. Bulk products will be subject to inspection; if insects are found, they will be destroyed. Products derived from cocaine, barberry (agracejo), and loose citrus leaves are strictly prohibited.
Please note our Terms and Conditions!
The customer, acting as the Shipper, acknowledges, accepts, and agrees to comply with the DHL Express Terms and Conditions of Carriage, published on the website http://www.dhl.com.mx
The customer is responsible for accurately declaring the contents of the shipment; therefore, they accept that any lack of truthfulness or accuracy in the declaration exempts DHL from any liability.
The customer agrees to hand over shipments to DHL properly sealed and correctly packaged according to the nature of the goods. Consequently, any damage to the shipment resulting from improper packaging exempts DHL from any liability.