#eCommerceAdvice

A complete guide to shipping medical equipment

7 Mins Read
dhl employee offering shipping services for medical supplies

In 2023, Indonesia's medical devices market reached US$4.38 billion, underscoring the nation's growing dependence on advanced healthcare technologies. This reliance is further highlighted by the fact that over 70% of medical devices in Indonesia are imported, with a significant portion sourced from countries like China, the United States, and Germany. The expansion of the public health insurance system, BPJS-Kesehatan, which now covers over 90% of the population, has intensified the demand for sophisticated medical equipment.

As a result, the international logistics of shipping medical equipment have become increasingly complex and critical. Ensuring the timely and safe delivery is paramount to maintaining the quality of healthcare services. This comprehensive guide delves into the intricacies of shipping medical equipment, offering insights into best practices, regulatory considerations, and logistical strategies to navigate this vital aspect of the healthcare supply chain.

Why do proper shipping practices matter for medical equipment?

Ensuring the appropriate shipping of medical equipment is paramount to safeguarding patient health and maintaining the integrity of healthcare services internationally. Medical devices are often sensitive to environmental factors such as temperature fluctuations, humidity, and physical shocks. Improper handling during transit can lead to physical damage, compromised sterility, or performance degradation, rendering the equipment unsafe or ineffective for use.

Beyond the immediate risk to patient safety, improper shipping can result in significant regulatory issues. Non-compliance with international standards and local regulations can lead to product recalls, fines, or restricted market access, adversely affecting healthcare providers and manufacturers.

Adhering to best practices in medical equipment shipping, such as using appropriate packaging materials, ensuring temperature control, and maintaining clear labelling, helps mitigate these risks. By doing so, stakeholders ensure that medical devices arrive at their destinations in optimal condition and are ready to deliver the care patients depend on.

Types of medical equipment for international shipping

Shipping medical equipment internationally involves transporting a diverse range of items, each with unique requirements to ensure their functionality and safety. Below, we explore the primary categories of medical devices and the specific considerations for their shipping:

Diagnostic equipment

Diagnostic tools like MRI machines, X-ray systems, and ultrasound devices are essential for accurate medical assessments. 

For instance, MRI machines can weigh between 15,000 and over 80,000 pounds and rely on liquid helium to maintain superconducting magnets at near zero temperatures. Any disruption in helium levels during transit can lead to a “quench,” rendering the machine inoperative and necessitating costly repairs. 

Therefore, shipping these medical devices requires specialized equipment, including cranes for loading and unloading, and continuous monitoring of environmental conditions.

Therapeutic equipment

Life-saving devices such as ventilators, infusion pumps, and defibrillators must be transported with utmost care. Given their critical role in patient care, any damage or malfunction during transit can have dire consequences. Ensuring these devices are securely packed and protected from physical shocks is essential to maintain their reliability upon arrival.

Laboratory equipment

Laboratory instruments like centrifuges, autoclaves, and microscopes are precision tools that require stable conditions during shipping. These medical devices are sensitive to vibrations, temperature fluctuations, and humidity. Using cushioned packaging and climate-controlled transport helps preserve their integrity during shipping and ensures accurate results in laboratory settings.

Medical supplies and pharmaceuticals

Medical supplies, pharmaceuticals such as test kits and temperature-sensitive vaccines are susceptible to degradation if not stored and transported correctly during shipping. Vaccines, for example, generally need to be maintained within a 2°C to 8°C to remain effective. Employing insulated containers, gel packs, and temperature monitoring devices is crucial to prevent exposure to conditions that could compromise their efficacy.

Requirements to keep in mind when shipping medical equipment from Indonesia

Shipping medical equipment from Indonesia requires meticulous attention to various factors to ensure safety, compliance, and timely delivery. Here's a breakdown of key considerations:

Temperature sensitivity 

Certain medical products, such as vaccines and biologics, are susceptible to temperature variations. Maintaining the cold chain is crucial to preserve their efficacy. Active cooling solutions like refrigerated trucks and passive methods like insulated boxes with gel packs or phase-change materials (PCMs) are commonly employed. Utilizing temperature data loggers and real-time monitoring systems helps track conditions throughout transit, ensuring compliance with cold chain requirements.

Packaging

Robust packaging is essential to prevent damage during transit. Use non-reactive materials and durable, tamper-evident packaging. For temperature-sensitive items, employ insulated containers and thermal liners. Additionally, incorporate shock-resistant materials like foam inserts and bubble wrap, and consider using shock and tilt monitoring devices to detect any mishandling.

Ship-time

Timely delivery is critical, especially for urgent medical shipments. Choose the appropriate shipping method, such as air freight for speed, sea freight for cost-effectiveness, or a combination based on urgency and budget. Collaborate with international logistics providers experienced in handling medical equipment to ensure prompt and secure delivery.

Traceability

Implementing real-time tracking systems enhances visibility and accountability throughout the shipping process. Technologies like RFID tags and GPS tracking allow for location and condition monitoring, facilitating timely interventions if discrepancies occur. This traceability is vital for quality control and regulatory audits.

Regulatory compliance

Adherence to Indonesian and international regulations is paramount for shipping medical supplies and pharmaceuticals. In Indonesia, medical devices must be registered with the Ministry of Health and the National Agency of Drug and Food Control (BPOM), with proper labeling in Bahasa Indonesia and compliance with ISO 9001 or GMP standards. Ensure all necessary documentation, such as certificates of origin and compliance, accompany the shipment to facilitate smooth customs clearance and avoid potential penalties.

Benefits of partnering with an experienced logistics provider

Partnering with an experienced international logistics provider specializing in medical equipment shipping offers numerous advantages that streamline operations and enhance compliance.

Such providers bring specialized knowledge in handling temperature-sensitive shipments, ensuring that cold chain integrity is maintained through active and passive cooling solutions. Their expertise extends to navigating complex regulatory landscapes, including adherence to standards like ISO 13485 and compliance with local and international regulations, thereby mitigating risks associated with non-compliance.

Moreover, these logistics partners offer access to an international network, facilitating smoother customs clearance and timely deliveries. Advanced shipment tracking technologies, such as GPS and RFID, provide real-time visibility, enhancing supply chain transparency and enabling proactive issue resolution.

DHL Express’ Medical Express (WMX) service

DHL Express’ Medical Express (WMX) service offers a logistics solution tailored to the healthcare sector, particularly for international shipping of medical devices and equipment. Designed to meet the industry's stringent requirements, WMX ensures that products are transported safely, efficiently, and in full regulatory compliance.

One of its standout features is temperature-controlled shipping, offering active and passive solutions to maintain product integrity during transit. This feature is especially critical for temperature-sensitive items such as diagnostic kits or biotech products. In addition, WMX provides time-definite delivery, which is essential for urgent shipments, including those used in emergency care or clinical trials.

What further sets WMX apart is DHL Express’s customs clearance expertise. Our knowledge of global and local regulations, including those relevant to Indonesia, helps avoid delays and ensures smooth border clearance. With comprehensive insurance coverage and a trusted international network, our WMX gives businesses and individuals in Indonesia the confidence to streamline their medical equipment shipments with ease and reliability.

Partnering with DHL Express for shipping medical equipment

dhl employee delivering parcel after shipping medical devices internationally

Shipping medical equipment internationally demands precision, compliance, and reliability, which DHL Express consistently delivers through its specialized transport services. With decades of experience and a deep understanding of the healthcare sector, we are uniquely positioned to handle the complexities of medical logistics, from temperature-controlled solutions to seamless customs clearance.

By choosing DHL Express’ Medical Express (WMX) service, businesses and healthcare providers in Indonesia can ensure their critical shipments arrive safely, on time, and in perfect condition. Whether you're shipping high-value diagnostic equipment or urgently needed medical supplies, our global network and dedicated support make the process smoother and more efficient.

Open a DHL Express business account today and gain access to industry-leading shipping solutions tailored for medical equipment.