Mastering customs clearance in Cambodia: Essential shipping documents

Incomplete or inaccurate shipping documents for imports and exports can halt shipments at the border, leading to lost time, penalties, and reputational damage. Understanding the value of documentation and working with a seasoned logistics supplier like DHL Express may make all the difference for Cambodian companies entering international markets. 

Core shipping documents for imports and exports

Every international shipment — no matter the destination — relies on the accuracy of its shipping documents. From export documentation to import documents, the right paperwork ensures your goods move efficiently through customs clearance procedures in Cambodia and abroad.

Common customs declaration errors

• Incomplete or inconsistent information: Errors like typos, wrong Harmonized System (HS) codes, or mismatched values across documents often trigger customs checks. For instance, if the commercial invoice does not match the packing list or certificate of origin, customs may refuse the shipment or charge higher duties.
• Omitted or incorrect documents: Forgetting a required certificate (e.g., Certificate of Origin) or using an outdated customs form leads to instant rejections. It’s essential to include every mandated form – invoices, packing lists, permits, etc. – for your specific cargo.
• Regulatory non-compliance: Not securing needed licenses or failing to meet special requirements (like missing a CamControl inspection) can halt goods at the border. Goods must also be correctly classified under Cambodian tariffs; misclassification can incur penalties.

Tip: To avoid these pitfalls, always double-check your export documents and work with a knowledgeable logistics partner like DHL Express. 

Key documents demystified: Commercial invoice and more

Commercial invoice for international shipping

This is the core document for customs. It serves as the bill of sale and contains critical data for calculating duties. A proper invoice must include:

• Seller and buyer details
• Accurate description of goods
• Quantity and unit value
• Total value
• HS Codes
• Incoterms and payment terms

Tip: Use DHL Express’ online shipping tools to generate your invoice. These tools require the necessary fields and prevent missing information. Always review it carefully and sign it before shipment.

Packing list

This lists the contents of the shipment in detail (e.g., item quantities, weights, and packaging dimensions). Customs and freight handlers use it to verify what is in each box or pallet. 

Keep it consistent with the commercial invoice. For example, if the invoice says 100 widgets, the packing list should also account for 100 widgets split into the correct number of cartons with matching weights.

Certificate of Origin (COO)

This certificate confirms where the goods were manufactured. Under trade agreements, such as the ASEAN Trade in Goods Agreement, the COO is often necessary in order to claim lower tariff rates. Cambodian customs will ask for a COO from an authorized body (e.g., Chamber of Commerce) when preferential rates apply.

Other permits and certificates

Even with these basics, many shipments require extra paperwork. For example, Cambodia’s import rules require pre‑clearance certificates for controlled items – food, pharmaceuticals, and electronics need CamControl approval, and plants or animals need special health or phytosanitary certificates. 

Check the official Cambodia National Trade Repository or consult DHL Express to see if your items fall under a regulated category. Arrange these documents in advance to avoid last-minute holds.

Preparation tips

• Use consistent information across all documents
• Ensure legibility and proper formatting
• Keep digital backups of all shipping documentation

DHL Express: Simplifying your documentation process

DHL Express Cambodia is your partner in navigating the documentation maze. We don’t just move parcels – we provide expert advice on which international shipping services and documentation you need. When you open a DHL Express business account, you gain access to built-in tools and support.

• Expert guidance on Cambodian customs declaration procedures: Our trade specialists know Cambodian import-export regulations. They advise on the required export-import shipping documentation for each destination and commodity.
• Online documentation tools: With our e-shipping platforms (such as MyDHL+), you can create and store all your shipping documents in one place. The system ensures your commercial invoice, packing list, customs declaration, and more are complete and consistent.
• Convenience and coverage: As a global carrier, DHL Express offers a full range of international shipping services. We handle small documents or large freight, advising you on the paperwork every step of the way. Track your shipment and documents online, and rest assured that any missing form will be flagged immediately so you can address it before your goods are held up.

Ensuring smooth trade with accurate documentation 

In Cambodia’s fast-evolving trade landscape, success in export-import shipping documentation hinges on getting your paperwork right. From the commercial invoice to the packing list, every document plays a crucial role in enabling smooth customs clearance and timely deliveries. 

DHL Express stands by Cambodian businesses with reliable support, world-class international shipping services, and tailored guidance on all aspects of international document shipping. Ready to streamline your trade documentation? Open your DHL Express business account today and experience seamless, compliant, and stress-free overseas courier services.