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DHL Express transports a vast variety of goods and commodities around the world for our customers. Ensuring all shipments travel safely and securely throughout our global network is of utmost importance, so it’s essential you are aware of guidelines and restrictions for the items you are shipping.

Which goods can be shipped and shipping requirements may vary from destination to destination, local laws and regulations. Some goods may only require a shipping label, while other items may require additional documentation, an agreement with DHL Express and specific packaging, labels and package markings. Learn More

DHL Express does not serve the following countries:

• Ascension
• Bovet Island
• Indian Ocean Territory
• French Southern Territories
• Heard & Mcdonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tajikistan
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Island)
• Western Sahara

Shipments cannot be delivered to PO boxes. Shipments are delivered to the receiver’s address given by the shipper with a recipient's name.

Volumetric weight measures the dimensions of your shipment to derive a weight. DHL Express will compare this and the actual weight of your shipment and select the higher of the two to use as the final weight calculation.
To learn how dimensional weight is calculated, check out our volumetric weight calculator

You can visit your nearest DHL Express Service Point here.

Your contact information will only be used to connect you to the right DHL personnel. Your data is always kept private and is not shared for third-party use.

You can contact DHL Express at:

• Chat now with our Digital Assistant, available 24/7.
• Start a chat in WhatsApp +64 20 5927 9230, available 24/7.
• Call 0800 800 020 (or +649 976 2976 overseas) during working hours.
• DHL Express outlets.