Philippines
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POWER UP YOUR E-COMMERCE BUSINESS IN THE PHILIPPINES & BEYOND

Choose a logistics partner in the Philippines that can align to your business’ ambitions and boost your growth. With extensive expertise in international e-commerce and cross-border trade, combined with the network and tools you need to succeed, DHL Express is well positioned to support you. Our  e-commerce focused country guides, white papers, customer and trend research and market intelligence tools can enable you to better understand your customers and their shipping requirements to take the next steps in your e-commerce journey.

DHL EXPRESS’ INTERNATIONAL E-COMMERCE SERVICES

E-commerce businesses who sell internationally averaged around 10-15% increased revenue over those that sell locally.

The rise in online shopping extends across borders, and this trend looks set to continue. DHL Express supports our customers’ international growth with:

Global reach
Global reach
Express delivery options
Express delivery options
Flexible delivery options
Flexible delivery options for receives with our DHL’s On Demand Delivery Service
Duty billing options and customs expertise
Duty billing options and customs expertise
Consultative advice for our customers
Consultative advice for our customers on how to increase sales and grow cross-border

ON DEMAND DELIVERY SERVICE

DHL Express’ On Demand Delivery tool keeps receivers informed of shipment progress, enabling the tracking, rescheduling, rerouting, releasing or convenient collection from a DHL Express ServicePoint. It is an innovative, easy-to-use, mobile-friendly service, especially for residential deliveries.

With On Demand Delivery, there will be no more missed deliveries and no more costly miscues. Your customers are able to choose when, where and how they want to receive their online purchases.

There are six possible options for collection by customers:

E-commerce services
  • Collect: Customers can collect from a convenient DHL Express ServicePoint
  • Signature Release: Collection from a chosen DHL Express ServicePoint
  • Reschedule: Customers can choose a new delivery date & time within seven days from the original date
  • Leave With Neighbor: Customers can nominate a neighbor to collect their package on their behalf
  • Other Address Option: Customers are able to set a different delivery address on a specific date
  • 30-Day Vacation Hold: With this option, a new delivery time and date can be requested by customers

The flexibility of options under the On Demand Delivery service is designed to enhance the online shopper’s experience and this is why your business should introduce on demand delivery for your e-commerce business.

This service is available globally, meaning consistent international e-commerce service standards and a harmonized user experience. Our On Demand Delivery Service is fast, flexible and easy. Increasingly, consumers expect everything ‘on demand’ – anytime, anywhere. DHL Express shipping options give customers a distinct competitive edge: over 90% of online consumers look at the available delivery options before going to the checkout and their decision is influenced by delivery speed, flexibility and ease.

HOW CAN OUR E-COMMERCE SERVICE HELP YOUR BUSINESS

With our extensive global network and local expertise, we can help you maximize every opportunity and realize your business’ potential with solutions tailored to your needs. Discover how you can expand globally and transform your shipping experience with us. Create a DHL Express account and get started today.