Medical Express Service

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DHL Medical Express, or WMX, is a specialized shipping and delivery solution offered by DHL Express Philippines that is typically catered to research, biotechnology and pharmaceutical companies that have an approved account with us. Our WMX service is designed to handle your shipments with the utmost care, offering an array of upgradeable services to guarantee that your shipment reaches its intended destination in optimal condition.

When you use our medical express service, you are entrusting your shipment to a dedicated team of experts that are well-versed in handling WMX shipments. From the customer service support, to the operations team handling the shipments and custom clearance process, up to the delivery courier, we ensure that your shipment is fully compliant locally, regionally and with IATA regulations.

WMX shipments enjoy the soonest possible collection timings and priority delivery, due to the sensitive nature of the shipments. Our in-house customs teams are experienced in clearing your shipments on priority to ensure that your shipments do not get held up for prolonged periods.

For all our WMX shipments in the Philippines, we have optional add-on services to give you a better sense of security.


Rest assured that all of our staff within DHL Express’ global network treats all WMX shipments with the utmost care. As a leading global courier service, we provide users with essential features to ensure your sensitive goods are transported safely:

Insurance : WMX shipments are insured so that you and your recipient can rest assured in the case of any unexpected events or delays.
Temperature Controlled Packaging
Temperature Controlled Packaging : We offer a range of ambient, chilled, and frozen temperature options through our range of Thermo Packaging. This ensures your medical products, clinical supplies, or patient specimens are kept in pristine condition throughout the shipping and delivery process.
Coolant Material
Coolant Material: We offer dry ice as needed to ensure you peace of mind when preparing your shipment.
Smart Sensor Technology
Smart Sensor Technology : DHL Express is harnessing digitalisation and smart supply chain management measures to ensure your medical supplies and shipments are safe throughout their delivery journey. Cutting-edge sensor technologies in our warehouses, storage facilities, and delivery vehicles keep your WMX shipments at consistent and ideal temperatures to avoid spoilage.


If you think that your business requires DHL Express’s WMX capabilities, you should inform your account manager. Before granting the proper authorisation, we have to verify your eligibility for the service. We must ensure you are in-compliance with dangerous goods (DG) standards for international transportation. Most businesses that require the WMX service deal with sensitive contents that fall under dangerous goods (DG) classifications. DHL Express will send our in-house DG team to evaluate your premises in the Philippines prior to enabling the service to ensure that safety regulations are met.


We understand that medicine, medical supply, or pharmaceutical contents must be handled with priority and care, so once your account is approved we will customize a comprehensive logistics solution to ensure that your shipments are well taken care of.

Have peace of mind when shipping sensitive materials around the globe with a tailored medical courier and delivery service, customisable to your needs. Create a DHL Express account or talk to us to learn more about DHL WMX shipments today!