DHL Medical Express, or WMX, is a specialised shipping solution typically catered to research, biotechnology and pharmaceutical companies that have an approved account with us.
Our specialised life science teams prioritise speed, security, and temperature integrity when handling your shipments with the utmost care, offering an array of upgradeable services to guarantee that your shipment reaches its intended destination in optimal condition.
From medical devices to in-vitro microorganisms, priority handling of these goods will be required and enforced during shipping and delivery.
Why Ship Medical Shipments with DHL WMX?
Short Lead Time
Benefit from short notice booking and expedite your shipping process with our Monday to Saturday pick-up in over 220 countries. WMX shipments enjoy the latest possible collection timings and priority delivery due to their sensitive nature. Our in-house customs teams are experienced in clearing your shipments on priority to ensure that your shipments do not get held up for prolonged periods.
Comprehensive Range of Temperature Control Solutions
Choose from ambient (room temperature), controlled-ambient (15°C to 25°C), refrigerated (2°C to 8°C), frozen with dry ice (-80°C), frozen (-15°C to -25°C), and ultra-deep frozen (Below -180°C) options. We also offer contingency activation services like dry ice replenishment and access to refrigerated facilities.
Easy Booking and Customised Support
Booking is made simple with the DHL Express Logistics Platform (ELP). Work with a dedicated life science expert on our customer service team to create a tailored medical or pharmaceutical logistics solution that addresses the specific needs of your products and patients.
Full Customs and Quality Management Compliance
Rely on our customs expertise for full compliance with local, regional, and IATA regulations for DG-compliant medical transportation and UN3373 Category B for biological items. From customer service support, to the operations team handling the shipments, up to the delivery courier, we ensure that you are entrusting your shipment to a dedicated team of experts well-versed in handling WMX shipments.
End-to-End Shipment Visibility
Track your medical deliveries from start to finish with 24/7/365 real-time shipment monitoring by a dedicated life science customer service team.
Benefits of WMX services
Enjoy the following benefits for all our Medical Express shipments: