1 – World Finance
Shipping internationally can feel like a maze for SMEs – especially with import tax, import duty, and customs fees to manage. One wrong step, and costs soar or shipments get delayed at borders.
This guide makes it simple. We’ll show you how to navigate customs with ease, manage duties and taxes, and keep your shipments moving – so you can focus on growing your business across borders.
Import duty, also known as customs duty, is a tax imposed by customs authorities on goods crossing international borders. This tax not only helps governments generate revenue but also protects local industries by making imported products relatively more expensive than domestically produced items.
In practice, this means that when your business ships goods internationally, customs officials may assess an import duty before your shipment is cleared for delivery.
These terms often get mixed up, but they’re not quite the same. Here’s a quick breakdown to help you tell them apart:
Also known as customs duties, these are taxes charged on imported goods. The rate depends on the product type, its value, and where it’s coming from.
Tariffs are a specific kind of import duty applied to certain goods. They’re usually a percentage of the item’s value and are often used to help protect local industries.
This is the broad term for all taxes on imported goods. It covers import duties and tariffs, plus other charges like VAT or sales tax.
Here’s a quick overview of some of the most common duties and taxes your business might encounter when shipping internationally:
The standard tax charged on imported goods, usually based on the item’s classification, value, and country of origin.
A specific kind of customs duty applied to certain products, often used to protect local industries or balance trade between countries.
A tax on specific goods such as alcohol, tobacco, or fuel – often applied on top of import duties.
A consumption tax added to most goods and services, including imports, in many regions around the world.
An extra charge on imported goods sold at unfairly low prices, designed to protect domestic producers.
Import duties and taxes add to your total shipping cost, so it’s smart to factor them in early. They increase the landed cost of your products, and missing or incorrect paperwork can lead to delays, storage fees, or even fines.
For your customers, import duties and fees can result in higher costs or unexpected charges upon delivery if they aren’t disclosed in advance. Decide early whether to include these costs in your product pricing or bill them separately, and plan how you’ll communicate them clearly to ensure customers aren’t surprised.
The import taxes and duties you’ll need to pay depend on several factors, including:
Many countries set a minimum order value, known as a de minimis threshold, under which goods can enter without incurring taxes or duties. Shipments that exceed this threshold are subject to additional charges.
The good news is you don’t have to guess these costs. With DHL’s MyGTS tool, you can quickly calculate import taxes and duties before shipping, helping you set accurate pricing, prevent unexpected fees, and keep your customers satisfied.
The de minimis threshold – the value under which goods can enter duty‑free or tax‑free – varies widely by country, which can dramatically affect your shipping and pricing strategy.
Some markets charge significantly higher average tariff rates, which can add a meaningful cost and complexity for e‑commerce sellers. The Bahamas, for example, has an average tax rate of 18.56% on imported items1.
If you’re shipping into such markets, expect higher landed‑cost add‑ons for duties – they’ll impact pricing, margin, and customer experience.
On the other hand, some countries have very low average tariffs, making them more cost‑effective for cross‑border shipping. For example, Switzerland and Japan both have average tariffs below 2–3%.
Lower duties mean fewer additional costs to consider, giving you greater flexibility in pricing and logistics for your customers.
When shipping across borders, knowing who pays import taxes and duties can get tricky. Let’s break it down.
Your shipping service – for example, DHL Express – acts as a customs broker. They handle the documentation so your goods clear customs smoothly, and collect any import taxes and duties on your behalf.
In cross‑border B2C sales, you are the exporter, and your customer is the importer. Who actually pays duties depends on Incoterms – the globally recognized shipping rules agreed between exporter and carrier. The two most common options are:
DDU might seem cheaper for your business, but surprise charges at delivery can frustrate customers – and hurt repeat sales.
The Importer of Record is the party responsible for ensuring import compliance, handling documentation, and paying any applicable duties. In DDP (Delivered Duty Paid) shipments, this responsibility falls on you, while in DDU (Delivered Duty Unpaid) shipments, it rests with the customer.
Tip: Using the wrong Incoterms is a frequent cause of shipping delays. Working with a logistics expert like DHL Express helps ensure your shipments are compliant, efficient, and hassle-free.
For fast, international shipping, open a DHL Express Business Account.
1 – World Finance