Trust DHL Parcel Connect to take service to a whole new level
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In-Country Customer Service
We look after you and your customers by providing a local point of contact in both origin and destination countries. Trust DHL's knowledgable network of experts to support you - with shipment advice in your language, and easy web-based contact options as well.
Trust our systems to bring convenience to your recipient, letting them track their shipment online, sending a pre-delivery message telling them when their goods will arrive, and even providing the choice of doorstep delivery or re-routing to an alternative address.
Europe's Truly Reliable Service Point Network
We've invested in the largest service point and Parcel Locker system in Europe with more than 72,000 collection points. We can drop your customer's parcel at their nearest locker and then send a pick-up code, giving them up to a week to collect their goods at a time that suits them.
Cost Effective Returns
Lockers and service points also provide a reliable, simple and secure way to return goods. We can even hold and collate your returns, or take them to an alternative warehouse to reduce costs. Trust in the power of DHL to make Parcel Connect work any way you want it to.
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