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Discover the convenient form of receiving shipments in our vending machines  packages.

Offer DHL Locker to your customers and increase delivery points at no extra charge!

The DHL Locker network in Poland has more than 170 devices, distributed in stores in major Polish cities.

From DHL Lockers

  • as part of the Redirect Package service;
  • when choosing a delivery point in the e-shop;

Why do customers use DHL Locker vending machines?

  • recipients gain new points of personal collection, at a convenient time and place;
  • you can pick up your shipment at the slot on the next business day after it's shipped;
  • the shipment can wait for collection up to 7 calendar days from the date of delivery to the vending machine;
  • your shipment is fast and easy. The receiver enters the phone number and PIN code from DHL Parcel;
  • after entering the PIN number, the door from the box with the package opens and can be picked up;
  • vending machines are available inside stores, which protects the customer from dark, rain and cold;
  • pickup is only possible during the business hours of the store or the market, giving you a sense of security when picking up your shipment;

FAQs about vending machines

  • You do not need to sign an addendum or additional documents to make delivery available to DHL Locker vending machines.

    All you need is a standard DHL Parcel contract for the carriage of shipments.

  • In order for e-shop customers to choose DHL Locker vending machines as a delivery option, it is necessary to integrate the DHL Parcel ServicePoint map into the website where it will be available.

    To add a package to DHL Locker, you need to fill in the data for notifications (e-mail, mobile phone number) that you will need when receiving. The package must not be heavier than 25 kg and its size must not exceed the parameters: 60x40x40 cm.

  • On our pick-up point map, we marked them in yellow.

    https://parcelshop.dhl.pl/mapa

Also check:

Customer Service Points

Explore the locations and hours of DHL Parcel Customer Service.

Partner Points

Pickup points for your customers where you can ship individual shipments.

Open DHL Parcel ServicePoints

Open a partner DHL Parcel and gain new customers.