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CUSTOMER SERVICE What can we help you with?

Customer Service

We’ve put together a suite of information and help topics for you to make managing your shipments with DHL even more convenient!

Ship to DHL24

Choose from one of the great price packages and order your DHL courier online!

Make a pass-through

Tracking a Shipment

Find out where your shipment is!

Tracking a Shipment

Redirect Package

Change the delivery date or address of your package. Please provide an alternate address or redirect your package to one of 15,000 DHL POP Package Service Outlets.

Redirect Package

Make a complaint

Use a convenient form of online complaints.

Make a complaint

Documents

Download document templates, price lists and terms and conditions.

Download documents

Contact DHL Parcel

Please select a help topic or contact DHL Parcel Customer Service.

Go to contact