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Customer Service

We have prepared a set of information and help topics for you to make managing your DHL Parcel even more convenient!

Ship to DHL24

Choose one of the great price packages and order a DHL Parcel online!

Tracking a Shipment

Find out where your shipment is!

Redirect Package

Change the delivery date or address of your package. Please provide an alternate address or redirect your package to one of 15,000 DHL POP Parcel ServicePoints.

Make a complaint

Use a convenient form of online complaints.

Documents DHL Parcel

Download document templates, price lists and terms of service DHL Parcel.

Contact DHL Parcel

Select a help topic or contact Customer Service DHL Parcel.