Can I ship food or health supplements internationally?
Biosecurity is the primary hurdle for food and supplement merchants importing into Australia. The Therapeutic Goods Administration (TGA) strictly controls any product that makes a health claim. Many common herbal supplements require import permits or may be classified as controlled substances if they contain certain ingredients, like Ephedra, which is banned for private importation.
Our specialised teams help ensure your shipments remain compliant. If you hold the correct permits, we ensure the security chain remains unbroken. When shipping these items, keep the following in mind:
Manufacturer Certificates: You often need a formal certificate stating the item is free from specific pests.
Ingredient Transparency: Every ingredient must be listed in English on the packaging to pass an audit.
Safety Data Sheets: Customs may require an SDS to prove the item isn't a hazardous chemical.
You should also check for market-specific restrictions, such as the TGA's rules on products containing kava or certain traditional Chinese medicines. Our My Global Trade Services (MyGTS) tool can check your product against Australia's current laws.
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What happens if I accidentally ship a prohibited item?
Ignorance of the law is not a defence in international trade. If you ship a prohibited item into Australia, it will be seized by the ABF and typically destroyed at your expense. Even worse, misdeclaring dangerous goods can lead to administrative fees that far exceed the value of the goods.
In 2026, penalties for misdeclared dangerous goods have increased significantly and can run to tens of thousands of Australian dollars per occurrence. This doesn't include potential legal costs or the permanent loss of your shipping account. We act as a vital safety filter for your business by catching these errors at the origin warehouse before the package leaves the country.