A guide to shipping passports & documents internationally with DHL Express

In today’s globally connected world, a passport is one of the most important possessions you can hold. In fact in 2024, the number of international tourists reached an astounding 1.47 billion, marking a 12.4% increase from the previous year¹.

With more people crossing borders than ever, the demand for safe and reliable international shipping of passports has never been higher. Yet, because a passport is such a vital and personal form of identification, the idea of mailing it can still feel nerve-wracking.

In this guide, we’ll walk you through everything you need to know about sending passports both domestically and internationally with DHL Express, from how to package them safely, to the security features that ensure complete peace of mind.

Sending passports with specialised courier services

A passport is more than just a booklet. As an official proof of identity, it is a government-issued document, and often, a key to your personal freedom. Losing one during shipping can cause serious inconvenience or even result in potential misuse.

That’s why the best way to mail a passport overseas is to choose a reliable courier company that operates internationally. With regular mail or lower-cost services, the risk of loss, theft, or damage increases significantly due to limited security checks and slower delivery speeds.

The difference between post and courier for sensitive documents

Standard post is not built to send sensitive documents like passports overseas. Traditional mail often lacks detailed, real-time tracking and can involve multiple handovers before reaching the delivery destination.

An international courier service like DHL Express, on the other hand, offers full visibility and accountability. Each shipment is assigned a tracking number, allowing you to see exactly where your passport is at all times. DHL Express also provides priority handling, dedicated transit lanes, and direct delivery to the recipient.

A step-by-step guide to sending your passport

Now that we have explored the importance of choosing reliable courier services, let’s take a look at a step-by-step guide on how to send important documents like passports internationally.

1. Preparation

Before shipping, verify all requirements with the receiving authority, whether that’s an embassy, passport office, or visa centre. Some destinations may require supporting documentation or pre-approval before sending the passport by courier.

2. Packaging

Use a sturdy, tamper-evident envelope to prevent damage or interference. Consider placing the passport inside a protective sleeve or a plastic document holder. This not only protects against moisture or bending but also keeps it separate from additional paperwork.

3. Documentation

Ensure all forms are correctly filled. An express courier service like DHL Express will generate an airway bill for your shipment, which acts as both proof of postage and your tracking reference when shipping your passport.

4. Tracking

Once your shipment is on its way, you’ll receive a tracking number that lets you monitor every stage of delivery through the DHL Express website or mobile app here.

How to package and label your passport

When it comes to packaging, a few extra precautions go a long way:

• Use a rigid or padded envelope to protect against physical damage.
• Insert the passport into a waterproof sleeve or zip-lock bag.
• Avoid using thin or flimsy envelopes.
• Seal the package securely with strong adhesive tape.
• Clearly label both the sender and recipient details.
• Attach the DHL airway bill securely on the outside, avoiding folds or creases that may obscure the barcode.

Proper packaging and labelling not only protect your passport but also ensure your shipment can be processed quickly and safely through the DHL Express system.

The DHL Express advantage

What truly sets DHL Express apart when it comes to shipping passports internationally is its commitment to secure, reliable document delivery. Every stage of the process is designed to safeguard your shipment, from pickup to handover.

End-to-end tracking

DHL Express provides real-time tracking updates, allowing you to monitor your passport’s delivery progress minute by minute. You’ll know when it’s collected, in transit, cleared through customs, and delivered.

Secure chain of custody

Each shipment is handled only by authorised DHL personnel, ensuring your passport never leaves secure custody. This process reduces the risk of loss or tampering.

Direct signature option

For even greater assurance, DHL offers the Direct Signature service, ensuring the shipment is delivered only to an authorised individual at the destination.

Proactive notifications

Senders and recipients receive regular email or SMS updates, providing peace of mind and transparency from start to finish. 

These same features make DHL Express the preferred express courier service not only for sending passports overseas but also for other sensitive shipments such as academic certificates, financial records, and legal documents.

When to use DHL Express for shipping your passport

There are several occasions when you may need to ship your passport securely, whether within Australia or overseas:

• Visa applications: Many embassies and consulates require original passports for visa processing. Using a trusted international delivery service ensures your document reaches the correct authority quickly and safely.
• Passport renewals: When sending your old passport to a renewal centre, a reliable courier service ensures it arrives protected, traceable, and on schedule.
• Sending to family overseas: In cases where a family member has left their passport behind or needs it urgently, shipping it through a secure courier provides a fast and dependable way to reunite them with their essential document.

Ship your passport with confidence

When it comes to shipping something as valuable and personal as a passport, security and reliability should never be compromised. With DHL Express, you can rest assured that your document will be monitored, tracked, and delivered safely to its intended destination.

DHL Express’ combination of advanced technology, trained staff, and international expertise ensures a seamless, worry-free experience from start to finish. So whether you’re applying for a visa, renewing a passport, or sending one to a loved one abroad, trust DHL Express to get it there securely and on time.

Ship your passport with confidence today. Choose DHL Express as your preferred courier to handle your sensitive documents with security, reliability, and complete peace of mind.