How should you respond to a temperature excursion alert?
Receiving a sensor alert provides an opportunity to intervene before a product is irreversibly damaged. Our Global Control Towers monitor shipments 24/7. If a sensor reports a temperature deviation, our team immediately initiates an intervention protocol.
This could involve relocating an active container to a charging station or moving a passive shipment into a cold room. Your organisation should have a clear Standard Operating Procedure (SOP) for managing temperature excursions:
Quarantine: Immediately move the affected products to a secure, temperature-controlled area upon arrival.
Record: Download the complete data log from the SmartSensor to determine the duration and extent of the temperature deviation.
Notify QA: Forward the data to your Quality Assurance team for a formal product assessment.
Root Cause Analysis: Collaborate with your logistics partner and Licensed Customs Agent to investigate the cause of the deviation.
Is your supply chain ready for "Cold Chain 2.0"?
Adopting active systems and live monitoring is more than a technical upgrade; it is an investment in product integrity and brand reputation. In the world of life sciences, a compromised shipment represents not just a financial loss, but also potential delays in patient care.
DHL continues to operate essential logistics services in Myanmar, with a focus on humanitarian and medical supply chains. Our local compliance team in Yangon provides guidance to ensure shipments of medicines and other essential goods adhere to all applicable regulations. We have invested 2 billion euros in our global DHL Health Logistics network to provide the GDP-certified capacity that new biologics require. [Reviewer Note: Verify current DHL service scope and sanctions compliance requirements for Myanmar with the DHL compliance team before publishing.]
Your logistics should be as precise as your science. Contact us to discuss how Cold Chain 2.0 can ensure your products remain stable from the laboratory to the patient.
Frequently Asked Questions