Navigation and Content

OBLIGATION TO PROVIDE INFORMATION TO JOURNALISTS

Controller of personal data

The controller of your personal data is DHL eCommerce Polska sp. z o.o., with its registered office in Warsaw (address: ul. Osmańska 2, 02-823 Warsaw), hereinafter referred to as "DHL".

DHL Data Protection Officer

In DHL, the Data Protection Officer, Marcin Balmas, was appointed, hereinafter referred to as "IOD", which you can contact in all matters related to the processing of your personal data and the exercise of your rights by sending an e-mail to: dpo.parcel@dhl.com

Purposes and legal basis for data processing, legitimate interest in processing

Personal data will be processed for the purpose of preparing a response, handling a reported case and future contacts in order to provide up-to-date press releases regarding DHL.

The legal basis for the processing of your personal data will be DHL's legitimate interest in responding and handling the matter reported to DHL and consisting in disseminating information about DHL.

Data categories

DHL processes the following data: name, email address, telephone, editorial affiliation.

To whom and where can DHL transfer your data? Who can be the recipient of your data outside of DHL? (information about recipients of data)

In addition to DHL employees, dhl's it systems and solutions will have access to your data.

Furthermore, depending on the nature of the case, your personal data may only be transferred to entities:

(i)  cooperating with DHL and providing services to DHL, including transport services, or
(ii)  DHL insurers, or
(iii) public authorities, including courts, at their reasonable request, or
(iv) public authorities, including courts and agents, DHL insurers and DHL advisors, where necessary to defend DHL against claims or for DHL's claims.

Transfer of data outside the European Economic Area or to international organisations

Your personal data will not be transferred outside the European Economic Area or to international organisations.

How long will DHL keep your data? (information about the storage period)

DHL will keep your personal data for the period during which there is active contact with DHL on your part. In the absence of active contact for a period of 12 months, DHL will complete the processing of your data and will keep it for no longer than another 3 years.

Information about your rights

As DHL processes your personal data, you have many rights. Below is a brief description of them. In order to exercise these rights or to obtain additional information in this regard, we encourage you to contact DHL's IOD via email: dpo.parcel@dhl.com.

If you request DHL to exercise your rights, DHL may use all reasonable measures to verify your identity. DHL will respond to requests without undue delay, as soon as one month from the date of receipt of the request.

If DHL demonstrates that your requests are manifestly unfounded or excessive, in particular because of its continuing nature, DHL may: a) charge a reasonable fee, taking into account the administrative costs of providing information, conducting communications or taking the requested action; or (b) refuse to take action on the request.

Right of access to data

You have the right to request access to your personal data, including in particular whether DHL processes your personal data and the scope of the data held by DHL, the purposes of data processing or the categories of recipients of your data. In addition, you have the right to obtain a copy of the data, provided that obtaining the first copy of the data is free of charge and that each subsequent copy may incur a reasonable fee taking into account the administrative costs of preparing such a copy of the data.

Right to rectification

You have the right to request the immediate rectification of incorrect data or the completion of incomplete data, provided that such completion is necessary for the purposes of data processing.

Right to erasure (right to be forgotten)

You have the right to request the deletion of your data if one of the following circumstances occurs:

(a) personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
b) you have made an effective objection to the processing;
(c) the personal data are unlawfully processed;
d) personal data must be deleted in order to comply with a legal obligation.

However, you will not be able to exercise your right to erasure if such data is necessary to establish or pursue claims or defend against claims.

Right to restrict data processing

You have the right to request restriction of processing in the following cases: a) if you dispute the accuracy of your personal data - for a period of time to verify the accuracy of such data; b) the processing is unlawful and you object to the deletion of personal data, requesting in return to limit their use; c) personal data is no longer needed by DHL but you need to establish, investigate or defend against claims; d) if you object, until it is as long as it is found that the legitimate grounds on the part of DHL override the grounds for your objection.

Right to object to data processing

You have the right at any time to object - for reasons related to your particular situation - to the processing of your data, if the legal basis for the processing is the legitimate interest of DHL.

As a result of the objection, DHL will cease to process your personal data unless it demonstrates the existence of valid legitimate grounds for processing overriding your interests, rights and freedoms or grounds for establishing, pursuing claims or defending against claims.

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with the President of the Office for Personal Data Protection if you believe that the processing of your personal data violates the law in this regard.

Data source

We have obtained your data from publicly available sources.

Information whether the provision of personal data is a statutory or contractual requirement or a condition for concluding a contract and the lack of obligation to provide data

You provide all data voluntarily.

Information about the consequences of not provide data

If you don't provide certain information, it may prevent you from being contacted.

Information on the use of data for automated decision-making, including profiling

Your personal data will not be used for automated decision-making, including profiling.