Recipients in DHL Parcel can change the delivery date or address themselves, without contacting the sender!
The Redirect Package service DHL Parcel step by step:
The most common business questions regarding the parcel redirection service:
- to another address within one DHL Parcel area,
- to Point DHL POP,
- to DHL POP BOX,
- to Neighbor – You can use the service to add an additional address near the address you want to deliver your package to. If no one at the primary courier address will leave, leave the package at the Neighbor's address,
- back to the sender if you do not want to receive the shipment.
The package can be redirected as early as the day of delivery until 23:59 and after the first failed delivery attempt.
If you have a contract with DHL Parcel for the carriage of shipments, you just need to start a free notification service.
Remember to fill in the notification fields with your contact information (phone number or email address).