DHL Express ranks second in Australia’s 2021 Best Workplaces list

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DHL Express Australia awarded second place in Great Place to Work® Australia’s 2021 Best Workplaces list

  • Ranked 2nd amongst ‘large’ companies with more than 1,000 employees
  • Achievement marks the second consecutive year the company has ranked in the list's top five

Sydney, 4 August, 2021: DHL Express, the world’s leading express service provider, has been awarded second place in the 2021 Australia’s Best Workplaces List™ by Great Place to Work® Institute. This is the second consecutive year the company has made the list – previously ranking fifth (2020) and eighth (2018) place – and the fourth year it has retained its certification.

“It is an honour to be recognised as the second best workplace in Australia, and a true reflection of the incredible teamwork and contributions our employees have made to our company’s culture. To our employees, thank you for your unwavering can-do spirit over the past 18 months. With your dedication throughout the pandemic, we have helped to improve the lives of people, and keep Australian communities and businesses connected to the world,” Gary Edstein, CEO and Senior Vice President, DHL Express Australia said.

The methodology behind the Great Place to Work® ranking is highly rigorous where the firm gathers and evaluates employee feedback, and recognises companies who have built high-trust, high-performance cultures.

Commended for its initiatives to prioritise employee health and safety, DHL Express Australia retained its full workforce throughout the COVID-19 crisis. It provided personal protective equipment to all employees, and increased focus on mental health services and workplace hygiene procedures. Additionally, the company scaled its ‘Fit for Work, Fit for Life’ program to encourage employees to take care of their health and wellbeing. In the Great Place to Work Trust Index Survey, 94% of DHL Express employees said they believe it to be a physically safe place to work, and 93% reported feeling positive about the company’s contributions to society.

“Our ‘Motivated People’ are the very heart of our company, and this people focus has been the guiding force for our strategy to develop an inclusive company culture and workplace where employees feel both safe to attend and proud to represent. We are incredibly pleased to see our culture recognised once again,” Linda Clinch, Vice President, Human Resources, DHL Express Australia said.

DHL Express continues to invest in leadership development and talent growth programs, including running the Certified International Specialist (CIS) and Certified International Manager (CIM) programs over the past 10 years. CIS and CIM are a series of training sessions meant to create a powerful sense of community that enable employees to combine best-in-class product knowledge with incomparable service excellence. The global board of management of DHL Express regularly contributes time toward personally facilitating CIS and CIM learning sessions for employees of all levels around the world.

In 2021, DHL Express ranked first in the Best Workplaces in Asia™ list for the third consecutive year by Great Place to Work®. Since 2014, DHL Express Asia Pacific has received 288 awards for its workplace and corporate culture, and in 2020 alone, the company received a total of 43 awards.

Great Place to Work®, a global people analytics and consulting firm, assesses the work experience of employees through their certification program every year. In 2020, more than 10,000 organisations participated in the survey process, representing the voices of 10.2 million employees in 92 countries.

In 2020, Linda Clinch, Vice President, Human Resources, DHL Express Australia shared her top tips on how to build an award winning employee culture. You can read the article here: 3 steps to creating a great place to work