How can companies ride the cross-border e-commerce wave with DHL?

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The global pandemic has supercharged the e-commerce industry across borders, making robust international logistics solutions more vital than ever. Take a closer look at how DHL can accelerate your business’ growth beyond Australia’s shores. 

While e-commerce had always been on the rise, the COVID-19 pandemic led to unprecedented growth for online retail. Gone are the days when brick-and-mortar stores were the only option, as folk turned to e-commerce and international shipping for practically everything, from clothing and groceries to electronics and furniture. 

The numbers don’t lie. Strict movement restrictions and lockdowns were key driving factors for e-commerce spending in Australia, which hit a staggering US$38 billion in 2020 — a stark increase from US$19.5 billion in 2019. In addition, Australia is ranked as the eleventh largest e-commerce market worldwide, offering massive potential for businesses hoping to enter the global e-commerce arena. 

But in this increasingly saturated market, it becomes paramount for companies to tap on strategic solutions to stand out from the competition — such as optimising one’s cross border e-commerce logistics and supply chain management. Here’s how a comprehensive solutions provider like DHL Express can take your e-commerce business to the next level. 

1. Extensive global logistics network 

With the world’s largest international express delivery network spanning over 220 countries and territories, DHL Express connects e-commerce businesses with global customers efficiently and reliably. Our network encompasses a state-of-the-art fleet of more than 280 dedicated aircraft, advanced facilities, and a dedicated team of customer service specialists that work tirelessly to help you attain cross border business growth. 

Combined with affordable door-to-door shipments and on-time international shipping, DHL Express’ array of specialised e-commerce solutions ensures timely deliveries with real-time visibility within your supply chain. 

2. Comprehensive support

In tandem with our robust global shipping infrastructure, we have developed online resources and tools to help businesses of all sizes streamline their cross border e-commerce operations. One such resource is MyDHL+, an all-in-one shipment management solution that allows users to organise and manage their international deliveries with complete visibility and ease. 

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The intuitive online platform allows users to:

  • Get a shipping quote

  • Print shipping labels and customs invoices

  • Arrange and track shipments anytime, anywhere

  • Schedule pickups 

  • Personalise notifications 

To help companies navigate the complexities of global e-commerce logistics, DHL Express also offers strategic advice on improving supply chain performance for business success. Our logistics specialists possess in-depth expertise in the e-commerce industry, and can guide your company on growing your online businesses with strategies tailored to your specific needs. 

3. Flexible solutions that scale with your business 

E-commerce is the future of small businesses around the world, as more players enter the market to leverage the surge in online shopping and respond to changing consumer lifestyles. Studies show that almost half of small businesses in Australia pivoted their approach due to the pandemic, with a distinct shift towards online operations. 

Developing a comprehensive, scalable growth strategy can help companies better prepare for the cross border e-commerce market. For starters, businesses can tap on our affordable, all-inclusive door-to-door rates and no minimum volume for pick up service to offer international shipping and value-adding same-day delivery for customers. 

Achieve cross border e-commerce growth with DHL 

DHL Express is the leading international logistics service provider, trusted by many e-commerce businesses for seamless delivery fulfilment and supply chain solutions. 

Let us help you ride the waves of cross border e-commerce with our integrated solutions. Sign up for a DHL Express business account today to experience world-class international shipping solutions at your fingertips.