From 1 November 2026: Product Identifiers (PIDs) Become Mandatory
These changes strengthen documentation requirements as well as taxation. From 1 November 2026, B2C shipments to the EU with an intrinsic value (excluding shipping and insurance) of €150 or less must include the following three types of Product Identifiers (PID) for each item (declaration line).
- Merchant PID (mandatory): A code such as an SKU or item code, assigned by the seller, marketplace or platform for product management
- Non-Standardized Manufacturer PID (mandatory): A code assigned individually by the manufacturer, such as a part number or model number
- Standardized Manufacturer PID (only if available): A code based on international standards, such as GTIN, EAN, UPC or ISBN. If none exists, this field may be left blank
PIDs are an EU requirement, not a requirement by DHL.
The shipper is responsible for deciding which codes to provide as PIDs and for ensuring they are accurate. DHL cannot create, assign or substitute PIDs.
Shipments Not Subject to PID Requirements
- Documents
- B2B (business-to-business) shipments
- Shipments with an intrinsic value above €150
- Consumer-to-consumer (C2C) transactions that are not distance sales
- Returns that do not involve a new sale (generally exempt, depending on the customs procedure and type of transaction)
Please note that second-hand, vintage and refurbished goods are in scope. Where possible, provide the PIDs of the original product. Personalized, customized and print-on-demand items are not automatically exempt either.
Initial Implementation Period
The European Commission has indicated that it will take a flexible approach to PIDs during the initial period. However, PIDs are a legal requirement. If PIDs are not provided, import clearance cannot be completed, which may cause delivery delays or a return to origin (RTO).
The EU plans to review this transitional approach in Q1 2027. To prepare for shipments from 1 November, register identification codes in your product master data and get ready to include them in your shipment data.
How to Enter PIDs in DHL Shipping Tools
In MyDHL+, when you create a waybill for a dutiable B2C shipment from outside the EU to the EU, three fields appear on the invoice line item screen:
- Merchant Product Identifier
- Non-Standardized Manufacturer Product Identifier
- Standardized Manufacturer Product Identifier
These fields only appear when "Business Contact" is ticked for the shipper (From) and not ticked for the receiver (To).
Other shipping tools, including MyDHL API, DHL EDI and DHL Express Commerce, also support PID entry. For setup details, please contact your DHL sales representative or IT support team.
From 1 November 2026: EU Customs Handling Fee (Union Handling Fee)
B2C shipments arriving in the EU on or after 1 November 2026 will be charged a Union Handling Fee by EU Customs of €2 per import declaration line, regardless of the value of the goods. This fee is set by EU law and is not a DHL fee. It is non-refundable.
- Shipments of €150 or less: Charged in addition to the €3 per declaration line duty introduced in July
- Shipments above €150: Charged in addition to the standard duty for each item
- Not applicable to: Documents, B2B shipments, and C2C transactions that are not distance sales. Returns that do not involve a new sale are also generally exempt.
- Billed to: The party paying duties and taxes (the shipper under DDP, the receiver under DDU). The fee appears as a separate line item on the DHL invoice.
Impact on Import VAT
The handling fee does not affect the calculation of customs duty, but it is included in the taxable base for import VAT. As a result, the VAT amount increases in line with the fee.
Item (example with one declaration line)
| Amount
| VAT Treatment
|
|---|
Intrinsic value of goods
| €100.00
| Included in taxable base
|
Transitional duty
| €3.00
| Included in taxable base
|
Union Handling Fee
| €2.00
| Included in taxable base
|
Taxable base for import VAT
| €105.00
| Basis for VAT calculation
|
Import VAT (at a 20% rate)
| €21.00
| –
|
Total charges at import
| €26.00
| €3 + €2 + €21
|
For IOSS shipments, no import VAT is charged on the handling fee at the border. However, if you charge the fee to the customer at checkout, it must be included in the VAT you declare on your IOSS return.
From 1 November 2026: Consolidated Clearance of B2C Shipments Ends
From 1 November 2026, consolidated (bulk) customs clearance, where multiple shipments are cleared together, will be discontinued for B2C shipments to the EU. Every shipment must be cleared individually.
If you have been using consolidated clearance to ship to the EU, your shipping methods and customs data preparation may be affected. Please speak to your DHL sales representative as early as possible.
Cases That May Be Exempt from the €3 Duty
- B2B shipments to VAT-registered consignees are not covered by the €3 simplified duty. Standard HS code-based duty rates, or any applicable preferential rates, apply instead.
- For goods that meet Free Trade Agreement (FTA) requirements, preferential rates (in some cases duty-free) may apply to standard imports that do not use IOSS. However, B2C shipments using IOSS are subject to the €3 simplified duty per declaration line (each tariff classification line), rather than preferential rates.
The conditions for these exceptions are complex. We strongly recommend consulting a tax or customs specialist about your specific type of business.