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Temporary service adjustments for DHL Express TIME DEFINITE INTERNATIONAL SERVICES ARISING FROM THE COVID-19 PANDEMIC SITUATION

Last updated: 20/03/2020

This information is a high level guide to the main service adjustments for Time Definite International services in the DHL Express Network. As the situation is dynamic, the information is subject to change without notice. 

Please note that if an origin or destination is not listed below, this means there is no adjustment and our network is operating as normal. Updates will be provided in due course.

ORIGIN: WORLDWIDE
ORIGINS DESTINATIONS TEMPORARY SERVICE ADJUSTMENT (Numbers indicate additional transit time in business days)
Worldwide Algeria 2
Argentina 1

Belize

1

Bolivia

1

Brazil

1

Chile

1

China

-    Beijing, Tianjin, East, South and Southwest China areas

-    Fujian, Shandong

-    Inland, Northern areas, Haikou, Nanning and Zhanjiang

-    Wuhan

See footnote after table for corresponding DHL service area codes

 

1

2

 

3

Temporary service suspension

Ecuador

1

Egypt

2

France

-    Lyon

-    Mulhouse, Strasbourg

 

1

Temporary service suspension

Guam

3

Honduras

-    Tegucigalpa

 

3

Jordan

2

Kazakhstan

2

Lebanon

1

Libya

Temporary service suspension

Macau

1

Mauritania

1

Mongolia

7

Morocco

1

Paraguay

1

Peru

2

Philippines

2

St. Maarten

1

Taiwan

1

Uruguay

1

Venezuela

2

Vietnam

1

ORIGIN: ASIA PACIFIC (EXCLUDING CHINA REGION)
ORIGINS DESTINATIONS TEMPORARY SERVICE ADJUSTMENT (Numbers indicate additional transit time in business days)

Asia Pacific excluding China

Australia

4

Brunei

2

Indonesia

2

Japan

-   Fukuoka, Kansai, Nagoya, Chubu Nagoya, Osaka

 

2

Malaysia

2

Maldives

2

New Zealand

4

Papua New Guinea

2

Singapore

2

South Korea

1

Sri Lanka

2

Southern Africa (Angola, Botswana, Lesotho, Malawi, Mozambique, Namibia, Swaziland, South Africa, Zambia, Zimbabwe)

1

Timor Leste

2

Australia

Hong Kong (from Sydney, Melbourne, Canberra)

Japan

-      Narita, Tokyo, Yokohama

1

 

 

2

Bangladesh

Americas Region

Japan

-      Narita, Tokyo, Yokohama

1

 

2

Brunei

Americas Region

1

Cambodia

Americas Region

Japan

-      Narita, Tokyo, Yokohama

1

 

2

Fiji

Americas Region

Japan

-      Narita, Tokyo, Yokohama

1

 

2

Hong Kong

Americas and Europe Regions

Japan

-      Narita, Tokyo, Yokohama

Thailand

1

 

2

1

India

Japan

-      Narita, Tokyo, Yokohama

 

2

Indonesia

Americas Region

1

Japan

Europe Region

Japan

-      Narita, Tokyo, Yokohama

Thailand

1

 

2

1

Laos

Americas Region

Japan

-      Narita, Tokyo, Yokohama

1

 

2

Macau

Americas and Europe Regions

Japan

-      Narita, Tokyo, Yokohama

Thailand

1

 

2

1

Malaysia

Americas Region

Japan

-      Narita, Tokyo, Yokohama

1

 

2

Myanmar

Americas Region

Japan

-      Narita, Tokyo, Yokohama

1

 

2

Nepal

Americas Region

Japan

-      Narita, Tokyo, Yokohama

Thailand

1

 

2

1

Pakistan

Japan

-      Narita, Tokyo, Yokohama

Thailand

 

2

1

Papua New Guinea

Americas Region

1

Philippines

Americas and Europe Regions

Japan

-      Narita, Tokyo, Yokohama

Thailand

1

 

2

1

Singapore

Americas Region

1

South Korea

Europe Region

Thailand

1

1

Taiwan

Europe Region

Japan

-      Narita, Tokyo, Yokohama

Thailand

1

 

2

1

Thailand

Americas Region

Japan

-      Narita, Tokyo, Yokohama

1

 

2

Vietnam

Americas and Europe Regions

Japan

-      Narita, Tokyo, Yokohama

Thailand

1

 

2

1

ORIGIN: AMERICAS REGION
ORIGINS DESTINATIONS TEMPORARY SERVICE ADJUSTMENT (Numbers indicate additional transit time in business days)

Americas

Brunei

2

Indonesia

2

Japan

2

Malaysia

2

Maldives

2

Papua New Guinea

2

Sri Lanka

2

Thailand

1

Timor Leste

2

US West Coast & Pacific Islands

Cambodia

1

Hong Kong

1

Philippines

1

Singapore

1

Vietnam

1

Argentina

Worldwide

1

Belize

Worldwide

1

Bolivia

Worldwide

1

Brazil

Worldwide

1

Chile

Worldwide

1

Ecuador

Worldwide

2

Paraguay

Worldwide

1

Peru

Worldwide

2

Uruguay

Worldwide

1

Venezuela

Worldwide

2

ORIGIN: CHINA REGION
ORIGINS DESTINATIONS TEMPORARY SERVICE ADJUSTMENT (Numbers indicate additional transit time in business days)

China (except Wuhan)

Worldwide (except Southern Africa, Australia & New Zealand)

1-2

Australia

4

New Zealand

4

Southern Africa (Angola, Botswana, Lesotho, Malawi, Mozambique, Namibia, Swaziland, South Africa, Zambia, Zimbabwe)

3

China (Wuhan)

Worldwide

Temporary service suspension

Mongolia

Worldwide

7

ORIGIN: EUROPE REGION
ORIGINS DESTINATIONS TEMPORARY SERVICE ADJUSTMENT (Numbers indicate additional transit time in business days)

Europe

Japan

-   Fukuoka, Kansai, Nagoya, Chubu Nagoya, Osaka

 

2

Cyprus

Worldwide

1

France

-    Lyon

-    Mulhouse, Strasbourg

 

Worldwide

Worldwide

 

1

Temporary service suspension

Kazakhstan

Worldwide

2

Malta

Worldwide

1

ORIGIN: MIDDLE EAST AND NORTH AFRICA REGION
ORIGINS DESTINATIONS TEMPORARY SERVICE ADJUSTMENT (Numbers indicate additional transit time in business days)

Middle East and North Africa

Japan

2

Singapore

2

South Korea

1

Southern Africa (Angola, Botswana, Lesotho, Malawi, Mozambique, Namibia, Swaziland, South Africa, Zambia, Zimbabwe)

1

Thailand

1

Algeria

Worldwide

2

Egypt

Worldwide

2

Jordan

Worldwide

2

Lebanon

Europe, Africa, USA, Canada, Jordan

1

Libya

Worldwide

Temporary service suspension

Mauritania

Worldwide

1

Morocco

Worldwide

1

ORIGIN: SUB SAHARAN AFRICA REGION
ORIGINS DESTINATIONS TEMPORARY SERVICE ADJUSTMENT (Numbers indicate additional transit time in business days)

Sub Saharan Africa

Singapore

2

South Korea

1

Southern Africa (Angola, Botswana, Lesotho, Malawi, Mozambique, Namibia, Swaziland, South Africa, Zambia, Zimbabwe)

Afghanistan, Bahrain, Kuwait, Saudi Arabia

1

 

NOTE:

Due to the dynamic nature of the COVID-19 pandemic situation, additional localized service adjustments may be in place in some countries.

CHINA AND CORRESPONDING DHL SERVICE AREA CODES

- Beijing, Tianjin, East, South and Southwest China areas
DHL service area codes PEK, TSN, PVG, SHA, HGH, SZV, SZX, SWA, DGM, ZUH, CAN, CTU

- Fujian, Shandong
DHL service area codes XMN, FOC, TAO

- Inland, Northern areas, Haikou, Nanning and Zhanjiang
DHL service area codes BJS, DLC, HAK, XIY