How to Create a Shipment (Document)

Browse to Ship > Create a Shipment

Address details

Complete the required information into the From and To fields.

To select an address from your address book, click the yellow Address Book icon in the Name field.

After entering an address, you can save it by clicking the Save as new Contact button.

Click Next to go to the next section.

If you are using an ‘All in One’ shipment creation flow in My Profile > Manage MyDHL+, you will scroll down instead of clicking the green Next button at the end of each section.
 

Shipment details

Select Documents.

Complete the mandatory information.

If required, enter a Shipment Reference and opt to Protect Your Shipment.
 

Select packaging

From the packaging drop down select the relevant option, enter the package details i.e. weight and dimensions.  
 

How would you like to pay?

Select the account number you wish to use for transportation charges.

I'm sending my shipment on

Select the shipment date you will be shipping on.

If you are unsure when the shipment will be shipped, select More + and Shipping Date to be Decided later.

Select a product

Available products will be displayed based on where you are shipping to and from. Select the required product. 

Optional Services

If required, select any applicable optional service.

How do you want to provide your shipment to DHL?

Here you can indicate if you require a courier pickup, or if you’d like to drop it at a DHL Service Point location.

Select an option and complete the information required. If you wish to book a pickup, ensure the pickup details (address, date, times) are correct.

Do you need a return label?

Select whether you would like to create a return label or not.

If you select Yes-Create Label, complete the required information. 

Shipment cost summary

Verify the details displayed.

If anything needs to be added or amended, scroll up and click the Edit button next to the appropriate section.

Click Accept and Continue.

Print and you're done!

The Shipping documents will be displayed.

The tracking number (also known as Shipment ID or Waybill number) will be displayed.

Select which documents you would like to print and click Print Selected Documents.

The Documents will be displayed ready for you to print.

To view the shipment(s), click Manage Shipments > All Shipments.