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How Can Companies Ride the Cross Border E-commerce Wave With DHL

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The global pandemic has supercharged the e-commerce industry as they cross over borders, making robust international logistics solutions more vital than ever. Take a closer look at how DHL can accelerate your business’ e-commerce growth beyond Hong Kong.

While e-commerce had always been on the rise, the COVID-19 pandemic led to unprecedented growth for cross border online shopping. Gone are the days when brick-and-mortar stores were the only option, as folk turned to e-commerce and international shipping for practically everything, from clothing and groceries to electronics and furniture. 

The numbers don’t lie. The global pandemic was the key driving factor for e-commerce spending in Hong Kong, which grew a staggering 27% in 2020, of which 25% were on cross border sites. In addition, Hong Kong is also strategically located right beside the world’s biggest online market – China.

But in this increasingly saturated market, it becomes paramount for companies to tap on strategic solutions to stand out from the competition — such as optimising one’s cross border e-commerce logistics and supply chain management. Here’s how a comprehensive solutions provider like DHL Express can take your e-commerce business to the next level. 

1. Extensive global logistics network 

With the world’s largest international express delivery network spanning over 220 countries and territories, DHL Express connects e-commerce businesses with global customers efficiently and reliably. Our network encompasses a state-of-the-art fleet of more than 320 dedicated aircraft, advanced facilities, and a dedicated team of customer service specialists who work tirelessly to help you attain cross border business growth. 

Combined with affordable door-to-door shipments and on-time international shipping, DHL Express ensures timely deliveries with real-time visibility within your supply chain.

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2. Comprehensive support

In tandem with our robust global shipping infrastructure, we have developed online resources and tools to help businesses of all sizes streamline their cross border e-commerce operations. One such resource is MyDHL+, an all-in-one shipment management solution that allows users to organise and manage their international deliveries with complete visibility and ease.

Our logistics specialists possess in-depth expertise in the e-commerce industry, and can guide your company on growing your online businesses with strategies tailored to your specific needs.

3. Flexible solutions that scale with your business

Cross border e-commerce is the future of small businesses around the world, as more players enter the market to leverage the surge in online shopping and respond to changing consumer lifestyles. Research by HKTDC shows that in 2020, Vietnam, Singapore and Thailand were the top three markets for Hong Kong products.

Developing a comprehensive, scalable growth strategy can help companies better prepare for the cross border e-commerce market. For starters, businesses can tap on our affordable, all-inclusive door-to-door rates and no minimum volume for pick up service to offer international shipping and value-adding time-critical delivery for customers.

Popular amongst small businesses such as startups is our On Demand Delivery (ODD) service. It is an intuitive and flexible delivery option which gives our customers full visibility of the last-mile delivery process, with a unique ‘Courier Time Window’ feature that allows last minute changes to the delivery schedule. With more than 800 convenient locations, customers can easily collect their international deliveries from a nearby 7-Eleven or Circle K convenience store, partner DHL lockers or DHL Service Points all across Hong Kong.

Achieve cross border e-commerce growth with DHL

DHL Express is the leading international logistics service provider, trusted by many e-commerce businesses for seamless delivery fulfillment and supply chain solutions.

Let us help you ride the waves of cross border e-commerce with our integrated solutions. Open a business account with us now to uncover world-class international shipping solutions today.