Enjoy what comes with your DHL Account
MyDHL+
It's your one-stop shipment management solution that lets you arrange and organise your shipments online!
- Create shipping labels and Commercial Invoice
- Arrange pickups
- Create your own address book
- Track shipments
- Trace shipment history
WATCH
MyDHL+ Introduction Video
How to create new shipment Video
MyDHL+ Advanced Features and Practical Tips Video
Please visit our MyDHL+ Guides and Tips page to download our guides and tips.
DHL ProView
An easy way of shipment tracking. You and anyone you specify will be notified of the shipment status from shipment pickup to delivery.
- Save Time - View and monitor all your shipments by account number, removing the need to track shipments individually.
- Improve Efficiency - Download shipment activity reports easily for your other business uses.
- Stay Informed - Customize a notification protocol that suits you the best, with options to choose when, how, and which notifications are sent, and who receives them.
WATCH
DHL ProView Introduction Video
eSecure
An advanced security feature to prevent unauthorized use of your DHL Express Account by unknown party.
- Manage your users plus enjoy the dynamic and personalized shipping experience all in one place - MyDHL+!
- Manage who can use your DHL Express account by whitelisting their email address.
- Approval or rejection review based on past usage of your DHL Express account.
- Approve or reject new user requests easily via MyDHL+ or email.
WATCH
DHL eSecure Introduction Video
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MyBill
It is an environmental friendly and efficient way of delivering your invoice which will enable you to view and manage your DHL invoices online for free.
- View invoice and shipment details
- Online logging of invoice queries
- View historical invoices for up to 12 months
- Multi document download function
- Email notification for newly issued e-invoices by DHL
WATCH
DHL MyBill Benefits & Features Video
DOWNLOAD
Login details have been sent to your registered email via our MyBill System.
EXPRESS DELIVERY SERVICES & INTERNATIONAL SHIPPING
Find our products and services
DOWNLOAD
Shipping supplies
CONTACT US
I Have a Question Regarding ...
Pickup or Delivery Request, Check Shipment Status, Get Shipping Rates or Order Shipping Supplies
Mon-Sun and Public Holidays: 24 Hours
Phone: +852 2400 3388
Email: hkgwebcust@dhl.com
MyDHL+, Online, Advanced and Integrated Solutions
Mon-Fri: 0900 - 1740; Sat, Sun, PH: Closed
Phone: +852 2400 3308
Email: hkgwebmaster@dhl.com
Billing and Invoicing Enquiries
Mon - Fri: 0900 - 1740; Sat, Sun, PH: Closed
Phone: +852 2400 3377
Email: hkbillinghotline@dhl.com
Chat with our Digital Assistant
- Track and trace shipment by waybill number
- Direction to MyDHL+ for calculation of rates and transit times
- Get shipping updates and information
- Live chat integration
Our WhatsApp Digital Assistant is available 24/7 to track your shipments and answer your questions. Simply add the DHL Express WhatsApp number +852 5745 4517 to your phone contacts and start a WhatsApp chat!
