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DHL Express Online Tool Center

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Enjoy what comes with your DHL Account

 

MyDHL+

MyDHL+

It's your one-stop shipment management solution that lets you arrange and organise your shipments online!

  • Create shipping labels and Commercial Invoice
  • Arrange pickups
  • Create your own address book
  • Track shipments
  • Trace shipment history

WATCH

MyDHL+ Introduction Video

How to create new shipment Video

MyDHL+ Advanced Features and Practical Tips Video

Please visit our MyDHL+ Guides and Tips page to download our guides and tips. 

Register MyDHL+ Now
DHL ProView

DHL ProView

An easy way of shipment tracking. You and anyone you specify will be notified of the shipment status from shipment pickup to delivery. 

  • Save Time - View and monitor all your shipments by account number, removing the need to track shipments individually.
  • Improve Efficiency - Download shipment activity reports easily for your other business uses.
  • Stay Informed - Customize a notification protocol that suits you the best, with options to choose when, how, and which notifications are sent, and who receives them.

WATCH

DHL ProView Introduction Video

Login to MyDHL+
eSecure

eSecure

An advanced security feature to prevent unauthorized use of your DHL Express Account by unknown party.

  • Manage your users plus enjoy the dynamic and personalized shipping experience all in one place - MyDHL+!
  • Manage who can use your DHL Express account by whitelisting their email address.
  • Approval or rejection review based on past usage of your DHL Express account.
  • Approve or reject new user requests easily via MyDHL+ or email.

WATCH

DHL eSecure Introduction Video

DOWNLOAD

eSecure Step By Step Guide

Login to MyDHL+
My Global Trade Service (MyGTS)

My Global Trade Service (MyGTS)

Simplify international express delivery services, accelerate cross-border customs clearance processes, and obtain key customs clearance details and estimated costs, providing seamless customs clearance services for businesses of all sizes.

MyGTS helps you:

  1. Calculate estimated landed costs: Gain a clear understanding of the total costs of your shipment, including duties, taxes, and regulatory fees! Easily search for
  2. Harmonized System (HS) Codes: Simply enter the contents of your shipment to find the correct import and export tariff codes!
  3. Check import and export requirements: Comply with import and export requirements for hassle-free customs clearance! A one-stop online shipping platform that allows you to easily manage import and export shipments anytime, anywhere.

My Global Trade Service (MyGTS)
DHL Integration Solutions

DHL Integration Solutions

DHL Integration Solutions are online web services integration capabilities that provides DHL service availability, transit times, rates, shipment and courier pickup booking along with shipment tracking from over 165 countries around the world.

Using DHL Integration Solutions, customers can incorporate DHL shipping functionality into their websites, customer service applications or order processing systems.

Learn more about DHL Custom Solutions
MyBill

MyBill

It is an environmental friendly and efficient way of delivering your invoice which will enable you to view and manage your DHL invoices online for free.

  • View invoice and shipment details
  • Online logging of invoice queries
  • View historical invoices for up to 12 months
  • Multi document download function
  • Email notification for newly issued e-invoices by DHL

WATCH

DHL MyBill Benefits & Features Video

DOWNLOAD

MyBill User Guide

Login details have been sent to your registered email via our MyBill System.

Login to MyBill
Online Supplies Ordering

DHL Online Supplies Ordering

Online Supplies Ordering (OSO) is available to DHL Express account holders for the delivery of DHL packaging within Hong Kong.

To make ordering supplies easier and to enhance security, OSO requires you to register, giving you access to these time-saving features:

  • View and copy previous orders
  • Save frequently used delivery addresses in an address book
  • Store your DHL account numbers
  • Track the status of your order in real-time

READ

Online Supplies Ordering User Guide

Login to DHL Online Supplies Ordering

EXPRESS DELIVERY SERVICES & INTERNATIONAL SHIPPING

Find our products and services

Please visit : mydhl.express.dhl/hk/en/home.html

DOWNLOAD

DHL Express Service and Rate Guide

CONTACT US

I Have a Question Regarding ...

Pickup or Delivery Request, Check Shipment Status, Get Shipping Rates or Order Shipping Supplies

Mon-Sun and Public Holidays: 24 Hours

Phone: +852 2400 3388

Email: hkgwebcust@dhl.com

MyDHL+, Online, Advanced and Integrated Solutions

Mon-Fri: 0900 - 1740; Sat, Sun, PH: Closed

Phone: +852 2400 3308

Email: hkgwebmaster@dhl.com

Billing and Invoicing Enquiries

Mon - Fri: 0900 - 1740; Sat, Sun, PH:  Closed

Phone: +852 2400 3377

Email: hkbillinghotline@dhl.com

Chat with our Digital Assistant

  • Track and trace shipment by waybill number
  • Direction to MyDHL+ for calculation of rates and transit times
  • Get shipping updates and information
  • Live chat integration 

Our WhatsApp Digital Assistant is available 24/7 to track your shipments and answer your questions. Simply add the DHL Express WhatsApp number +852 5745 4517 to your phone contacts and start a WhatsApp chat!

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