It's your one-stop shipment management solution that lets you arrange and organise your shipments online!

1. Create shipping labels and Commercial Invoice
2. Arrange pickups
3. Create your own address book
4. Track shipments
5. Trace shipment history

WATCH MyDHL+ Introduction Video

How to create new shipment Video

MyDHL+ Advanced Features and Practical Tips Video

Please visit our MyDHL+ Guides and Tips page to download our guides and tips. 

Log in to MyDHL+

An advanced security feature to prevent unauthorized use of your DHL Express Account by unknown party.

• Manage your users plus enjoy the dynamic and personalized shipping experience all in one place - MyDHL+!
• Manage who can use your DHL Express account by whitelisting their email address.
• Approval or rejection review based on past usage of your DHL Express account.
• Approve or reject new user requests easily via MyDHL+ or email.

WATCH DHL eSecure Introduction Video

DOWNLOAD eSecure Step By Step Guide

Log in to MyDHL+

It is an environmental friendly and efficient way of delivering your invoice which will enable you to view and manage your DHL invoices online for free.

1. View invoice and shipment details
2. Online logging of invoice queries
3. View historical invoices for up to 12 months
4. Multi document download function
5. Email notification for newly issued e-invoices by DHL

WATCH DHL MyBill Benefits & Features Video

DOWNLOAD MyBill User Guide

Log in to MyBill

_{Login details have been sent to your registered email via our MyBill System.}

Online Supplies Ordering (OSO) is available to DHL Express account holders for the delivery of DHL packaging within Hong Kong.

To make ordering supplies easier and to enhance security, OSO requires you to register, giving you access to these time-saving features:

• View and copy previous orders
• Save frequently used delivery addresses in an address book
• Store your DHL account numbers
• Track the status of your order in real-time

READ Online Supplies Ordering User Guide

Log in to Online Supplies Ordering (OSO)

Pickup or Delivery Request, Check Shipment Status, Get Shipping Rates or Order Shipping Supplies

Mon-Sun and Public Holidays: 24 Hours

Phone: +852 2400 3388

Email: hkgwebcust@dhl.com

MyDHL+, Online, Advanced and Integrated Solutions

Mon-Fri: 0900 - 1740; Sat, Sun, PH: Closed

Phone: +852 2400 3308

Email: hkgwebmaster@dhl.com

Billing and Invoicing Enquiries

Mon - Fri: 0900 - 1740; Sat, Sun, PH:  Closed

Phone: +852 2400 3377

Email: hkbillinghotline@dhl.com

Chat with our Digital Assistant

• Track and trace shipment by waybill number
• Direction to MyDHL+ for calculation of rates and transit times
• Get shipping updates and information
• Live chat integration 

Our WhatsApp Digital Assistant is available 24/7 to track your shipments and answer your questions. Simply add the DHL Express WhatsApp number +852 5745 4517 to your phone contacts and start a WhatsApp chat!