Quick Guide: Account Authorization on MyDHL+

GUIDE FOR ACCOUNT OWNER

Step 1: After login MyDHL+, go to ‘My Shipment Settings’ on the top right navigation and click on ‘Authorize Account Usage’.

Step 2: Click on ‘Grant new Authorization’.

Step 3: Enter the name of your shipper, nickname and email address. You can also set the shipper’s preferred language. If the shipper’s email is not registered in MyDHL+, you will be prompted with a message.

The following steps allow you to secure account numbers and restrict usage of your account.

Step 4: Setting Account Numbers

Select your DHL Shipper Account. If you are shipping from overseas, you need to choose an Import Account. You may tick the box 'Use the account to pay for transportation charges' if the Billing Account is the same as your Shipper Account, otherwise select from the drop-down list. ‘Receiver will pay’ is preselected for ‘Duties and Taxes’ but you may change it by selecting an account from the drop-down.

Step 5: Masking Account Numbers

To prevent fraudulent use of your account, you may mask the account number (i.e: 95XXXX123) or display only the Account Nickname.

Step 6: Hiding Rates

You may also choose to show or hide the account rates to your shipper.

Step 7: Restricting origin and/or destination addresses

You may authorize the shipper to ship from/to any address or to a specific address. When you provide a specific address, the shipper will only be restricted to ship from/to the set specific address.

Step 8: Setting Shipment Restrictions

You can also set shipment restrictions to limit the shipment weight and number of packages. The pickup address can also be restricted to follow the ‘Ship From’ address and prevents the shipper from changing it.

Step 9: You may provide additional message to the shipper. Click ‘Save and Send Authorization’ to complete the authorization.