DHL Express - How to Schedule a Pickup
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DHL Express offers flexible options to fit your shipping needs. After creating your shipping documents, choose a delivery service and hand off your package to DHL.
Shipping Methods
Request a Pickup Online
With DHL's shipping tools, you can create your waybill, schedule a pickup, and pay for shipping—all online.
A DHL driver will collect your package from any location in Japan.*
*Some remote areas and disaster-affected regions may not be serviceable.
*A DHL partner company may handle pickup in some areas.
Tips When Transferring Packages to the Driver
Waybill:
- If shipping multiple packages, attach 1 copy to each.
- Attach the DHL copy to your main package.
Invoice:
- Attach 2 copies to your main package.
- Not necessary if using paperless shipping.
For Customers With a DHL Express Account
For Customers Without a DHL Express Account
Request a Pickup by Phone
Need help or shipping something urgent? Give us a call? Our representatives will guide you through the process. Have your package details and preferred pickup date and time ready.
Drop Off at a DHL Service Point
After creating your waybill, you can drop off your package at any DHL Express Service Point near you.
*DHL Express Easy Service is also available at partner service points.
Ship With Japan Post's Letter Pack
Want to ship internationally without waiting for a pickup? For documents and packages up to 4kg, you can send your shipment to DHL using Japan Post Letter Pack. You can ship from any post office or mailbox nationwide.