3 days.
After submitting the open account request, a DHL representative will reach out to you on the next business day to verify information and brief you on the document submission for account opening.
Once you submitted all required documents, it takes about 2 days for your account to be ready for use.
Documents that can authenticate your business’s registration.
First, determine the type of your business and then prepare the document following the below table:
| Type of Business | Submitting Legal Document |
| Sendirian Berhad (Sdn. Bhd.) | Form 9 (Company Act, 1965 Boring 9) or Form 17 (Companies Act, 2016 Section 17). Form 13, if your company has undergone change of name. |
| Sole Proprietor | Form D or Form E Business owner identification card copy (front and back) Utility bill, if current address is different from SSM registered address |
| Berhad (Bhd.) | Local SSM document and LOFSA |
| Public Company | Form 8 |
| Government Owned or Linked Companies (hospital, KPMG, etc.) | Form 5 |
| Legal Firm | Bar Council Registration Letter |
| Accounting Firm | Professional certificate |
| Embassy, High Commission, NGO | Letter of establishment or Letter of Appointment |
If you're shipping within the same continent, your shipment can arrive as early as the next day.