Can I ship food or health supplements internationally?
Biosecurity is the primary hurdle for food and supplement merchants. New Zealand has some of the world's strictest rules regarding therapeutic and natural health products. Many supplements, especially those containing animal-derived ingredients like whey protein, require a biosecurity clearance certificate from MPI to prove they are free from specific diseases. Always verify ingredient classifications against the destination country's regulatory framework before shipping.
Our specialised teams help ensure your shipments remain compliant. If you hold the correct permits, we ensure the security chain remains unbroken. When shipping these items, keep the following in mind:
Manufacturer Certificates: You often need a formal certificate stating the item is free from specific pests or contaminants.
Ingredient Transparency: Every ingredient must be listed in English on the packaging to pass an audit.
Safety Data Sheets: Customs may require an SDS to prove the item isn't a hazardous chemical.
You should also check for market-specific restrictions like certain traditional medicines containing protected wildlife parts, which are strictly prohibited from import. Our My Global Trade Services (MyGTS) tool can check your product against the destination country's current laws.