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Due to the current situation due to the transport strike, and although DHL Parcel does not support the strike, it is possible that some collections and deliveries may experience delays. However, we work to manage your shipments as soon as possible. We apologize for any inconvenience caused.


DHL Parcel bet to be shipments that fit your pace and not reverse. That’s why we provide you with all delivery options so you can receive your shipments to the first. Thanks to our flexible delivery platform you can modify delivery date, choose a a new recipient, or choose one of our more than 3,700 collection points in Spain and Portugal.

  • Modify Delivery Day
  • Deliver to a ServicePoint
  • Deliver to neighbor or concierge
  • Address Change


How to collect your shipment in a DHL Parcel ServicePoint



You will receive a message (sms or email) with the ServicePoint where you can pick up your shipment.


Documentation Required

In order to pick up your shipment you must take your ID. If you can't fill this request for someone to do in your place.


Pickup Shipment

Go to the pick-up point to get your shipment as soon as possible! Please remember you have 10 calendar days to do so.

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