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How to collect your shipment in a DHL eCommerce ServicePoint



You will receive a message (sms or email) with the ServicePoint where you can pick up your shipment.


Documentation Required

In order to pick up your shipment you must take your ID. If you can't fill this request for someone to do in your place.


Pickup Shipment

Go to the pick-up point to get your shipment as soon as possible! Please remember you have 10 calendar days to do so.

Benefits of ServicePoints

  • Over 3,700 collection points in Spain and Portugal
  • Wide opening times, weekends included
  • Easy online shopping return

Send a Shipment

Your online shipments to Spain and Europe.

Receive a shipment

You can locate your shipment and modify delivery.


Make your online shopping returns simple.