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How to collect your shipment in a ServicePoint of DHL Parcel

1

Notification

You will receive a message (sms or email) with the ServicePoint where you can pick up your shipment.

2

Documentation Required

In order to pick up your shipment you must take your ID. If you can't fill this request for someone to do in your place.

3

Pickup Shipment

Go to the pick-up point to get your shipment as soon as possible! Please remember you have 10 calendar days to do so.


Benefits of ServicePoints

  • Over 3,700 collection points in Spain and Portugal
  • Wide opening times, weekends included
  • Easy online shopping return

Send a Shipment

Your online shipments to Spain and Europe.

Receive a shipment

You can locate your shipment and modify delivery.

Returns

Make your online shopping returns simple.