Overview of DHL Express ShipNow
ShipNow simplifies the shipping process, providing an intuitive and efficient way to manage your shipments. Whether you prefer the convenience of booking a pickup from your location or the flexibility of dropping off at a nearby Service Point, ShipNow has you covered. Experience seamless shipping that enhances efficiency and provides real-time tracking.
User Registration
Step 1: Visit https://shipnow.dhl.com/hk/en to sign up an account.
Step 2: Click on “Sign up”
Step 3: Enter your valid details and click “Continue”
Step 4: Enter the OTP and verify your email to complete the account creation
Step 5: You will receive an email to verify your email address
And you are all set!
Ship and Pay Online
Complete your shipping information and pay here, then drop off at a DHL Service Point or schedule a pickup.
Step 1: Click “Create Shipment”, then “Ship Now” button
Step 2: Enter shipment details, select shipping option and optional services, finally create an invoice for your shipments (for “Package” shipment only)
Step 3: Schedule pickup and review shipment details
Step 4: Review the cost summary, select your preferred payment method, settle the shipment cost and print the shipping labels
Just wait for the courier to collect your shipments - done!
Ship and Pay at Service Point
Prepare shipment information, then drop off and pay later at a DHL Service Point
Step 1: Click “Create Shipment”, then “Prepare Shipment” button
Step 2: Enter shipment details, select shipping option and create invoice (for “Package” shipment only)
Step 3: Review shipment and cost summary
Get the reference number for shipment drop off at Service Point - done!
Other Features
Get a Quote
Get an estimated shipping rates and transit times for your shipments. Apply the promo code here to get the estimated discounted price.

Tracking
Our online tracking keeps you informed as your shipment moves throughout our network, 24 hours a day – 7 days a week.

My Shipments
Click “View details” to track shipment status and view more details in the “My Shipments” tab

Schedule Pickup
Enter the 10-digit waybill number and pickup details to arrange pickup at your convenience

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