How to ship a passport to and from NZ

Sending your passport internationally for visa applications, renewals, or official purposes is a high-stakes task that demands absolute security and reliability. Standard mail services often lack the robust tracking and secure handling needed for such valuable documents, increasing the risk of delays, loss or damage. That’s why choosing a specialised courier is essential. This guide offers clear, concise instructions on how to ship your passport securely to and from New Zealand with DHL Express, the trusted service partner for your most important and sensitive shipments.

What is the cost of shipping a passport using DHL?

The cost to ship a passport from New Zealand varies based on your destination and the DHL Express service you choose. For an accurate, real-time quote tailored to your shipment details, use the official DHL New Zealand Get a Quote tool.

In 2025, DHL Express New Zealand implemented an average rate adjustment of approximately 4.9% on its published tariffs. This supports continued investments in service resilience and sustainability, ensuring stable, dependable delivery worldwide despite ongoing geopolitical and supply chain challenges.

How long does it take for DHL to deliver a passport?

DHL Express passport delivery from New Zealand is fast and efficient:

• Australia: Can often be delivered the next business day.
• Major hubs in Asia, the US, and the UK: Typically 2–4 business days.
• Other destinations: Usually 3–5 business days.

For urgent needs, DHL offers Express options for delivery in as little as 1–3 business days, or Same-Day Express Delivery for emergencies. You can easily book your shipment online via MyDHL+ or at a DHL Service Point.

Can I insure my passport shipments?

Yes, and it’s highly recommended. Mailing a passport internationally can expose it to unforeseen risks such as transit delays, misrouting, or loss. While these instances are rare, having protection in place when you courier your passport means you won’t have to shoulder the full cost or hassle of replacing important documents.

With DHL Express Shipment Value Protection, your passport is safeguarded against loss or damage during transit. This optional value-added service covers consequential replacement costs, such as expedited reissuance fees, in the rare event that it is lost.

You can add Shipment Value Protection when booking through MyDHL+ or by requesting it at a DHL Service Point. 

Documentation required when shipping a passport internationally

Correct documentation is essential for smooth international transit of your passport. With DHL Express, the process is streamlined and straightforward. You'll primarily need a few key documents to ensure hassle-free shipping. To help you navigate, here are some common shipping terminologies you should understand:

1. Air Waybill (AWB)

The Air Waybill acts as the shipment’s unique identifier and serves as the official shipping label. It contains the 10-digit tracking number that allows the sender to monitor the passport’s journey in real time.

2. Commercial Invoice (if required)

While not always mandatory for personal documents, some destinations request a commercial invoice for customs purposes. This document outlines shipment details and may help expedite clearance. Your shipping partner can confirm whether this is necessary for the intended destination.

3. Additional supporting documents (destination-dependent)

Certain countries may require additional paperwork when receiving a passport. This can include visa application confirmations, embassy letters, or proof of travel. A shipping expert like DHL Express can advise on these specific requirements and assist in preparing the correct documentation to prevent delays.

Is it safe to send a passport by post? 

Yes it is safe to send a passport internationally by post, but only if handled by a trusted courier for passport delivery. Passports are high-value personal documents, and sending them without proper security measures can lead to delays, rejection, or loss.

When choosing a trusted provider, ensure they offer:

• Document classification and secure handling at every step
• Full tracking from pickup to delivery
• Country-specific compliance guidance
• Optional services like signature on delivery or insurance

Avoid regular postal services for such shipments. The best way to mail a passport is via a reputable international courier like DHL Express.

Why ship with DHL Express?

Choosing DHL Express for your passport delivery means choosing a partner committed to security.

• Strict Security: DHL Express follows rigorous safety protocols at every stage of the shipment process to ensure passports are handled with the utmost care and protection.
• Customs Expertise: Their specialised team provides customised customs services tailored to meet the specific requirements of each destination country, helping to ensure smooth and efficient clearance.
• Real-Time Tracking: Customers benefit from full visibility through real-time tracking, allowing them to monitor the passport’s journey from pickup to delivery at any time.
• Shipment Value Protection: DHL Express offers optional shipment value protection to provide an additional layer of financial security, giving senders greater peace of mind when shipping valuable documents like passports.

Send your passport internationally with DHL Express

From Auckland to Europe, DHL Express is the secure, reliable, and fast solution for shipping passports from New Zealand. Whether you’re mailing a passport for renewal or shipping it overseas for urgent travel, DHL’s global network delivers speed and certainty.

With extensive experience, dedicated customer service, and industry-leading shipment tracking, DHL Express ensures your passport arrives safely and on time. Avoid delays and costly mistakes. Open a DHL Express business account today and enjoy the benefits of trusted international shipping solutions tailored to your needs.