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To make your customs clearance process more efficient, have our reader-friendly guide at the ready to help you understand what will or may happen when you are shipping a package overseas with DHL Express. Updated knowledge with appropriate and timely actions as well as the latest DHL international shipping rates are essential for you to eliminate avoidable clearance issues and import globally with more ease.
Please ensure shipper checks with DHL Express staff on commodities that are not allowed in the Philippines. There are strict fines and penalties for importing prohibited items and the entire shipment will be seized by customs, even if the prohibited items form a part of the shipment.
Certain contents need special licenses and documentation at origin or in the Philippines. Please ensure these are available with the shipment, or the consignee is informed to prepare these to avoid delays. For support, please contact DHL Express. You may also check the websites listed at the end of the last page for more information and tips on how to send a package overseas (e.g. FDA, NTC, OMB, for the latest rules on food, electronic items).
For shipments previously exported from the Philippines for repair in another country before being imported back to the Philippines, the following additional requirements must be provided:
In accordance with CMO 09-2021, missorted and misrouted shipments may be allowed to be released without payment of duties, taxes and other charges subject to the following conditions:
A shipment is considered impliedly abandoned if:
All international imported shipments coming into the Philippines are subject to payment of duties, taxes, and other local charges, even if they are previously exported from the Philippines, unless otherwise exempted by other special laws.
All charges are receipted and will be presented to you on a DHL invoice upon delivery. Please contact our Customer Service or Clearance Support agents for specific details on charges, DHL pricing list, and DHL international shipping rates, if you are looking to ship something overseas.
Please review details based on your shipment contents at these websites below for the latest information.
Government Agency | Website |
Bureau of Customs (BOC) | https://customs.gov.ph |
National Telecommunications Commission (NTC) | https://ntc.gov.ph |
Food and Drug Administration (FDA) | https://fda.gov.ph |
Philippines Economic Zone Authority (PEZA) | http://peza.gov.ph |
Department of Health (DOH) | https://doh.gov.ph |
National Single Window (NSW) | https://nsw.gov.ph |
Bureau of Fisheries and Aquatic Resources (BFAR) | https://bfar.da.gov.ph |
Bureau of Plant Industries (BPI) | https://buplant.da.gov.ph |
Optical Media Board (OMB) | http://omb.gov.ph |
National Book Development Board (NBDB) | http://booksphilippines.gov.ph |