EMAIL SCAM ALERT

30-07-2025 In these emails, recipients are told that a package has been returned to a DHL office and are asked to pay €2.86 to retrieve it, with a 48-hour deadline. The email contains a link to a fake website designed to look like DHL, where users are prompted to enter personal and banking information. Do not click the link or enter any details.

How to recognize the scam:

• The sender’s email address is not from an official DHL domain.
• The URL provided in the message does not belong to DHL.
• The message creates a sense of urgency, requesting action within 48 hours.

What to do if you receive this email: 

• Do not click any links or share personal or financial information.
• If you're expecting a parcel, always track it using our official site: Track your shipment here.

For more information, you can visit the official warning published by INCIBE: INCIBE – Scam Alert.