In most cases you will find the label and instructions for returning a material within the original shipment. In the event that the label or return instructions are not within the original shipment, please contact the sender to arrive. Then remove the old label, paste the new label into the box and follow the instructions for your shipper. If the instructions tell you to take the shipment to a DHL eCommerce ServicePoint , we have over 3,500 across the Peninsula and you can find the nearest one here. The ServicePoint where your shipment is delivered will give you proof of return of your shipment.

Yes, any Servicepoint that belongs to the DHL eCommerce Spain network has to support your DHL Parcel For You shipment or your return – don’t forget to stick the DHL eCommerce label. See where the nearest ServicePoint is located here.