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How to collect your shipment in a DHL Parcel ServicePoint

1

Notification

You will receive a message (sms or email) with the ServicePoint where you can pick up your shipment.

2

Documentation Required

In order to pick up your shipment you must take your ID. If you can't fill this request for someone to do in your place.

3

Pickup Shipment

Go to the pick-up point to get your shipment as soon as possible! Please remember you have 10 calendar days to do so.


With collection points DHL Parcel

  • Over 3,700 collection points in Spain and Portugal
  • Wide opening times, weekends included
  • Easy online shopping return

Waiting for a shipment?

With our flexible delivery platform you can change your delivery date, choose a new recipient, or choose from one of our more than 3,600 collection points in Spain and Portugal.

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