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Due to the current situation due to the transport strike, and although DHL Parcel does not support the strike, it is possible that some collections and deliveries may experience delays. However, we work to manage your shipments as soon as possible. We apologize for any inconvenience caused.

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How to collect your shipment in a DHL Parcel ServicePoint



You will receive a message (sms or email) with the ServicePoint where you can pick up your shipment.


Documentation Required

In order to pick up your shipment you must take your ID. If you can't fill this request for someone to do in your place.


Pickup Shipment

Go to the pick-up point to get your shipment as soon as possible! Please remember you have 10 calendar days to do so.

With collection points DHL Parcel

  • Over 3,700 collection points in Spain and Portugal
  • Wide opening times, weekends included
  • Easy online shopping return

Waiting for a shipment?

With our flexible delivery platform you can change your delivery date, choose a new recipient, or choose from one of our more than 3,600 collection points in Spain and Portugal.

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