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PRIVATE SHIPMENTS -20% with code 20CONPARCEL
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HOW TO MAKE A RETURN

Follow the steps below if you already have your shipping label and want to return an online purchase. Make sure the transport supplier on the label is DHL Parcel

1

Label

In order to make the return you will need a return label, if it is not inside the box of your shipment contact the sender for you to arrive.

2

Packaging

Pack your shipment securely, remove the old label (must not be visible) and attach the new shipment to the box.

3

Perform Return

Get closer to the nearest DHL Parcel pick-up point and leave your shipment there to get to the sender. Locate the nearest point here.

Make your return through a DHL Locker, discover how to do it here.

4

Proof

Whenever you make a return from a ServicePoint or from a Locker from DHL, you will receive proof of delivery

See the status of your return shipment

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With more than 3,700 collection points of DHL Parcel on the Peninsula and 62,000 across Europe, your returns are 10 minutes from home.

Locate your nearest ServicePoint