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WAITING FOR A SHIPMENT?

DHL eCommerce is committed to making your shipments fit your pace and not the other way around. That’s why we provide you with all delivery options so you can receive your shipments to the first. Thanks to our flexible delivery platform you can modify delivery date, choose a a new recipient, or choose one of our more than 3,700 collection points in Spain and Portugal.

Modify Delivery Day
Deliver to a ServicePoint
Deliver to neighbor or concierge
Address Change

Modify your delivery

How to pick up your shipment at a DHL eCommerce ServicePoint

Notification

You will receive a message (sms or email) with the ServicePoint where you can pick up your shipment.

Documentation Required

In order to pick up your shipment you must take your ID. If you can't fill this request for someone to do in your place.

Pickup Shipment

Go to the pick-up point to get your shipment as soon as possible! Please remember you have 10 calendar days to do so.

Locate your nearest ServicePoint

DHL Finder

Locate your shipment

Track your shipments and online purchases.

Learn more

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