DHL PARCEL UK THE 2022 CHRISTMAS SHOPPING SURVEY

Download the white paper

CONSUMERS AND RETAILERS ALIKE ARE EXPECTING A DROP IN CHRISTMAS SPENDING THIS YEAR:

Retail sales volume is predicted to be down year on year in the final quarter of 2022¹
Non-food sales (including gifts) are predicted to be down by around 7% in volume.²
A drop in holiday spending of £4.4billion is forecast this year.³

We surveyed over 5,000 people to gather their thoughts on Christmas shopping this year.⁴

Download the white paper

CUTTING BACK THIS CHRISTMAS

of respondents will be spending less this year

With many of us feeling the pinch, just over half of respondents say they will be reducing the amount they plan to spend; however, 46% say they'll spend about the same.

of respondents will be re-gifting items this year

With increasing awareness around sustainability and recycling, this is a trend we expect to grow in coming years, but for 2022, 81% of those surveyed will be buying their gifts.

of respondents are planning to give handmade gifts

Many people are planning to save money by making gifts themselves rather than buying them. But this can be time-consuming and 68% of those surveyed say they're still planning to buy gifts.

GETTING ORGANISED

of respondents are planning to do all their shopping in december

While 30% of those surveyed were planning to start their shopping early and spread the cost, the majority of respondents plan to do all of their shopping in December.

of respondents are planning to send gifts in the post this year

While spending time with loved ones is high on the agenda for many during the festive season, it's not always possible. 43% of our survey respondents are planning to exchange gifts in person this Christmas.

CHRISTMAS DELIVERIES

NEXT DAY DELIVERY

Our Next Day UK Delivery means you can get your products out to customers speedily - find out more about our range of delivery services.

Find out more

LIVE SERVICE UPDATES

Winter weather can also have an impact on delivery times. While it's not always possible to plan ahead for bad weather, you can keep up to date with everything via our Live Service Updates.

Live Service Update

JUST RIGHT RETURNS

You might see an increase in returns over the festive period. If you're not already taking advantage of our Just Right Returns service, speak to your sales advisor today to find out more.

Just Right Returns

KEEP TRACK OF DELIVERIES

You and your recipients can track, manage and rearrange deliveries quickly and easily with our DHL Parcel UK App. Download it now from the App Store or the Play Store.

Download on the App Store Get it on Google Play

_{¹https://reports.retail-week.com/christmas-forecast-2022/index.html² https://reports.retail-week.com/christmas-forecast-2022/index.html³ https://info.metapack.com/Peak-2022.html
⁴ Poll questions posted on send.dhlparcel.co.uk and the DHL Parcel UK Instagram feed during October 2022.}

OPEN A BUSINESS ACCOUNT

It’s good to talk! Arrange a call back with our team of eCommerce experts to find out how we can help you grow your business. We know that one size doesn’t fit all, so tell us your goals and aspirations and we’ll work with you to find the perfect solution for your needs.

(For parcel delivery or other customer service questions, you’ll find answers and contact details in our help centre.)

Your name*

Please fill out this field.

Company name*

Please fill out this field.

Email address*

Please use a valid email address.

Telephone Number*

Please fill out this field.

Collection Postcode*

Please fill out this field.

Please select an option.

Any other details or special requests?

Please fill out this field.

We will not use this information for anything other than contacting you via the email address or phone number provided to discuss a business enquiry. By submitting your details, you comply with our privacy policy.