DHL ECOMMERCE UK LIVE SERVICE UPDATES
SERVICE UPDATES FROM DHL ECOMMERCE UK
We strive to deliver every parcel safely and on time - however occasionally road closures due to planned events or unexpected incidents, weather conditions or system outages may affect or otherwise disrupt delivery services.
Whenever we're aware of a potential interruption to our deliveries, we'll post an update here with as much detail as possible, so you can be well-informed on the arrival of your parcel.
September 2024
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If you're waiting for a delivery of an iPhone and have received a DHL eCommerce UK tracking number, reference number or shipment number you can track your delivery here.
Our Tracking page uses scans from our depots and drivers to provide you with all the latest information. As you can appreciate, our Customer Service Teams are likely to receive high call volumes, so our Tracking page is the quickest way to get a progress update on your iPhone delivery.
To view our iPhone delivery tracking FAQs, please view the document here.
July 2024
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The worldwide IT issues being experienced today across many areas have impacted the departure of our drivers and we have been unable to provide 1 hour delivery windows. All parcels will go out for delivery today.
November 2023
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Storm Ciarán is causing strong winds and heavy rain across southern England and the Channel Islands. All sites except Guernsey are operating as normal. Deliveries in Guernsey will be affected by the severe weather conditions. All efforts will be made to deliver any delayed parcels as the weather improves.